Zion Haynes
Savannah,NY
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged skills in stock replenishment and team leadership at Walmart and Classic Auto Care Wash. Specializing in pallet jack operation and fostering inclusive environments, I improved service quality and streamlined processes, significantly boosting client retention. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
2
2
years of professional experience
Work History
Overnight Stocker
Walmart
01.2024 - Current
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Car Wash Manager
Classic Auto Care Wash
08.2023 - Current
- Established open communication channels between employees and management, fostering an inclusive work environment where concerns could be addressed promptly.
- Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
- Provided ongoing guidance to team members on proper techniques for washing various vehicle types, ensuring consistent service quality across all jobs.
- Analyzed sales trends to identify opportunities for upselling additional services or offering promotional discounts.
- Implemented targeted marketing strategies that increased customer retention and attracted new clients.
- Identified inefficiencies in current operations, implementing process improvements that led to significant time savings without sacrificing quality results.
Maintenance Technician
High Profile Pools
01.2023 - 07.2023
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Collaborated with team members to complete larger repair projects efficiently.
Lawn Care Worker
James Lawn Services
01.2022 - 08.2022
- Operated power equipment including mowers, trimmers, blowers safely while adhering to company guidelines for use procedures.
- Maintained grounds by trimming, weeding, and general clean-up.
- Adapted quickly to changing weather conditions ensuring completion of jobs despite unforeseen challenges.
- Achieved customer satisfaction by providing timely and efficient lawn care services.
- Drove to 100 or more prospective client homes to evaluate lawn size and needs, providing accurate pricing estimates and quotations.
Education
High School Diploma -
Alcovy High School
Covington, GA05.2022
Skills
- Stocking shelves
- Stock Rotation
- Pallet Jack Operation
- Product restocking
- Label Reading
- Handheld Scanner Use
- Stock replenishment
Languages
Spanish
Professional Working
Timeline
Overnight Stocker
Walmart
01.2024 - Current
Car Wash Manager
Classic Auto Care Wash
08.2023 - Current
Maintenance Technician
High Profile Pools
01.2023 - 07.2023
Lawn Care Worker
James Lawn Services
01.2022 - 08.2022
High School Diploma -
Alcovy High School
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