Zion Sanders
Sandusky,OH
Summary
Dynamic and adaptable professional with strong customer service skills. Proven ability in cash handling and workflow optimization, ensuring efficient operations. Recognized for problem-solving and relationship-building abilities, consistently enhancing guest experiences while maintaining safety and professionalism in high-pressure environments. CPR certified and committed to ongoing development.
Overview
2025
2025
years of professional experience
Work History
Team Member
Tropical Smoothie
Sandusky, OH
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Lifeguard
Kalahari Resorts Sandusky
Sandusky, OH
02.2023 - 06.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
Ride Operator
Cedar Point Amusement Park
Sandusky, OH
04.2023 - 08.2023
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
Education
Exercise Science Clinical
Central State University
Wilberforce, OHSandusky High School
Sandusky, OH06.2024
Skills
- Workflow optimization
- Proficient in software
- Petty cash management
- Customer service
- Problem-solving
- Computer proficiency
Multi taker
- Cash handling
- Collaboration and teamwork
- Time management
- Critical thinking
- Organization and time management
- Relationship building
- CPR certified
Additional Information
I am studying in exercise science clinical.
I am a very wholehearted, great worker. I love creating great experiences and making people’s day. I put myself before others often and i accept it that way!
Timeline
Ride Operator
Cedar Point Amusement Park
04.2023 - 08.2023
Lifeguard
Kalahari Resorts Sandusky
02.2023 - 06.2024
Team Member
Tropical Smoothie
Exercise Science Clinical
Central State University
Sandusky High School