Zippy Khasoa
Summary
Highly disciplined and reliable with experience in managing security operations and enforcing regulations within correctional facilities. Skilled in crisis intervention, conflict resolution, and team leadership, contributing to safer environment for staff and inmates. Demonstrated ability to adapt to changing situations and develop strategies that positively impact operational efficiency.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Correctional Officer
Texas Department Of Criminal Justice
Gatesville
01.2024 - Current
- Monitored inmate behavior to ensure safety and security within the facility.
- Conducted regular inspections of confinement areas to maintain compliance with regulations.
- Implemented emergency response procedures during critical incidents and disturbances.
- Collaborated with team members to develop effective communication strategies with inmates.
- Enforced facility rules and regulations to promote order and discipline among inmates.
- Provided support during rehabilitation programs to encourage positive behavioral changes.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
Education
Bachelor of Science - Interpersonal Communication
East Carolina University
Greenville, NC 09.2014 - 06.2017
Skills
- Inmate supervision
- Security monitoring
- Crisis management
- Emergency response
- Verbal de-escalation
- Conflict resolution
- Behavioral observation
- Record keeping
- Attention to detail
- Decision making
- Problem solving
- Team collaboration
- Effective communication
Timeline
Correctional Officer
Texas Department Of Criminal Justice
01.2024 - Current
Bachelor of Science - Interpersonal Communication
East Carolina University
09.2014 - 06.2017