Z'IRKIA GILMORE
Dothan,AL
Summary
Reliable employee seeking position, offering excellent communication and good judgment. Experienced with years of experience, excellent reputation for resolving problems and improving customer satisfaction, Very reliable offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in multiple areas and flexible with changing business needs. High-energy offering over numeral years of industry experience. Dependable and adaptable with resourceful nature and conscientious approach. Also a outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled at and with dedication to efficiency and accuracy.
Overview
7
7
years of professional experience
Work History
Line Associate
Wayne Farms - Dothan, AL
Dothan, United States
07.2020 - 11.2021
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Assisted quality assurance by inspecting items and removing defective parts.
- Conducted quality assurance inspections on finished components and identified issues.
- Prioritized 200 or more orders daily to hold sales at 100%
Customer Service/Cashier
ROSES
Dothan, Alabama
01.2018 - 12.2019
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Verified deactivation and removal of Electronic Article Surveillance Tags from products at point of sale.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Counted money in drawers at beginning and end of each shift.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $ 1,000 or more per shift
Backup Cook
Cracker Barrell Old Country Store
Dothan, Alabama
05.2015 - 12.2016
- Maintained central standardized recipe and ingredient repository with nutritional and cost information.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Transitioned between breakfast and lunch service.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity. assuring sales were increased by 5%.
Runner, Worker, Inventory
STEVENS VAN LINES
State Wide, All Over
01.2013 - 05.2015
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Directly interacted with customers at each location to build loyalty.
- Verified contents of inventory loads against Bills of Lading.
- Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
- Reviewed and analyzed forecast data to determine and address inventory needs.
- Loaded, unloaded and moved material to and from storage and production areas.
- Monitored supplies of key inventory items.
- Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
- Adhered to company policies, safety procedures and performance standards.
- Provided excellent customer service while meeting challenging time goals.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Drafted concise and accurate reports detailing inventory, trends and sales for distribution to upper management and use in strategic planning.
Education
High School Diploma -
Dothan High School
Dothan, AL05.2013
Skills
- Cooperative Attitude
- Reliable and Responsible
- Customer Relations
- Honest and Ethical
- Work Task Prioritization
- Complaint Resolution
- Detail-Oriented
- Problem Solving
- Relationship Building
- Reporting and Documentation
- Goal Setting and Achievement
- Active Listening
- Service Minded
Timeline
Line Associate
Wayne Farms - Dothan, AL
07.2020 - 11.2021
Customer Service/Cashier
ROSES
01.2018 - 12.2019
Backup Cook
Cracker Barrell Old Country Store
05.2015 - 12.2016
Runner, Worker, Inventory
STEVENS VAN LINES
01.2013 - 05.2015
High School Diploma -
Dothan High School