Zixuan(Domi) Tian
Goleta,USA
Summary
Hi, my name is Domi and I am a reliable seller with expertise in retail, online selling, inventory management and complaint handling. I am passionate about fashion and always staying up to date with current trends to enhance the customer experience. I am adept at handling transactions, maintaining store organization, and contributing to team success through effective communication and a strong work ethic.
Overview
2
2
years of professional experience
Work History
Individual seller
Depop
2024.03 - Current
- I regularly list secondhand and new clothing items for people worldwide to browse, making sure everything on my page looks organized and appealing.
- I prioritize customer service by responding quickly to questions, shipping orders fast, and adding handwritten thank-you notes to every package.
- So far, I've made almost 500 sales on Depop with over 150 5-star reviews and even more success.
- I've learned customer service and handling any trouble smoothly and efficiently.
Sales Associate
Pacsun
Roseville, USA
2025.04 - 2025.09
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Executed visual merchandising strategies to ensure appealing store displays and product placement.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
- Maintained accurate inventory records, supporting efficient stock management and replenishment processes.
Education
Bachelor of Science - Biology
University of California, Santa Barbara
Santa Barbara, CA06.2029
High School -
Woodcreek High School
Roseville05.2025
Skills
- Customer service
- Highly Motivated
- Collaboration & Teamwork
- Organizational Skills
- Brand representation
- Clear communication
- Mathematics
- Excellent technological skills
References
Kaya Grino, 916-871-3402, Pacsun full-time manager
Languages
- Chinese (Mandarin), fluent
- English, fluent
- Spanish, intermediate
Timeline
Sales Associate
Pacsun
2025.04 - 2025.09
Individual seller
Depop
2024.03 - Current
Bachelor of Science - Biology
University of California, Santa Barbara
High School -
Woodcreek High School