Ziya Hosseinzadeh
Los Angeles,CA
Summary
Experienced Microsoft 365 Security Administrator seeking a challenging role in an organization that values expertise in Microsoft 365 Security Administration, SharePoint, Exchange, Teams, Azure Active Directory, cloud-based security, Endpoint Management, Microsoft Intune, Highly skilled IT professional with expertise in Microsoft 365, Azure Active Directory, Active Directory on-premises. Possessing strong technical knowledge and hands-on experience in managing and maintaining Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams. Adept at configuring and managing Azure Active Directory, including user and group management, application management, and conditional access policies. Proficient in managing and maintaining Active Directory environments for identity management and authentication, including password reset, user provisioning, and policy assignment. Possessing strong troubleshooting and problem-solving skills, with the ability to work independently and as part of a team. A results-driven individual with a passion for technology and a strong desire to stay up to date with the latest trends and developments in the field.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr. Technician, Field Support Service
Realogy Real Estate Inc
01.2022 - Current
- Technical subject matter expert to include advanced level understanding of Azure AD, SharePoint Online, Teams, other components of the Office and Microsoft 365 services for our tenants
- Managed Active Directory, including user account creation and password resets
- Created, configured, and administered SharePoint sites and user permission rights
- Provide end-user training and support for SharePoint usage, including document management, collaboration, and workflow automation
- Manage Exchange Online security, including spam filters, malware protection, and user access
- Conducted regular audits to ensure compliance with security policies and regulations
- Manage Office 365 security, including user access, compliance, License and threat protection
- Support shared mailboxes, dynamic distribution groups, roles, user permission, security groups, etc
- Manage and maintain MDM Ivanti Endpoint Manager for multiple departments, ensuring maximum security and compliance
- Manage employee access to applications and devices using OKTA identity management service
- Managed and maintained Cloud printer(PrinterLogic) environment for multiple locations
IT Filed Tech Associate
US Bank
02.2021 - 12.2021
- Implement and maintain SCCM, WUS, Autopilot, and Intune deployment for end-user devices
- Manage Office 365 E5 security features, such as Azure Information Protection, Conditional Access, and Multi-Factor Authentication
- Administer user accounts, groups, and permissions for Office 365 services
- Monitor system performance and troubleshoot issues
- Collaborate with other IT teams to ensure systems integration
- Develop and maintain technical documentation including configuration and procedures
- Manage 3rd party application installation and patching for endpoints
- Provide technical support to end-users as required.
IT Desktop Engineer
UCLA Health
05.2019 - 08.2020
- Create and maintain task sequences for deploying Windows 10 images using MDT and SCCM
- Troubleshoot technical issues related to Windows deployment, including image capture and deployment
- Deploy software updates using SCCM and maintain group policies and Active Directory objects for Windows 10 endpoints
- Review the project requirements and determine the number of desktops and laptops that need to be refreshed
- Managed user and computer accounts, security groups, and permissions in Active Directory
- Develop a plan for backing up user profiles and data from the existing machines
- Determine the migration method to be used, such as using a tool like Microsoft User State Migration Tool (USMT)
- Migrate the user profiles and data to the new machines
- Test the migration process to ensure that all necessary data is transferred correctly
- Provide end-user support to resolve any issues that may arise during or after the migration process
- Offer training and support to help end-users become familiar with the new machines and software.
System Administrator
NetcompUSA
03.2017 - 03.2019
- Provided end-user support and troubleshoot issues related to Microsoft 365 services and applications
- Worked with cross-functional teams to understand business requirements, identify technical solutions, and implement them within the Azure environment
- Designed, deployed, and managed Microsoft 365 solutions including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other Microsoft 365 services
- Deployed and maintained NAS storage solutions for internal users, including data storage, file sharing, and backup and recovery
- Set up and configured wireless routers and switches for home and business environments
- Troubleshot network issues and provided end-user support
- Configured network settings, such as TCP/IP, DHCP, and DNS
- Set up and configured VPN on NAS storage devices.
IT Support Engineer
Monaco Qeshm
12.2014 - 06.2016
- Provided technical support and troubleshooting to end-users in a variety of industries
- Diagnosed and resolved hardware and software issues on Windows and Mac OS environments
- Provided network support and troubleshooting, including configuring routers and switches, managing DNS and DHCP, and resolving connectivity issues
- Managed Active Directory, including user account creation and password resets
- Provided support for Office 365, including troubleshooting email issues, and managing user accounts
- Collaborated with other IT teams to ensure the availability and reliability of IT systems and services.
IT Help Desk
03.2011 - 06.2014
- Assists with hands-on installing, upgrades, troubleshoots and repairs of hardware and software on or related to desktop pc’s, printers, pc hardware systems, pc networks, LAN, and RF devices
- Assists in new user set-ups, including lifting and transports PC’s, monitors, terminals, and printers for deployment
- Maintains and troubleshoots networking problems and systems (PC networking including switches and cabling, wireless systems, etc)
- Assists with technical support for standard and proprietary desktop software
- Responsible for device imaging, new machine setup, PC refreshes and hardware replacements
Education
Bachelor’s degree - information technology
University of Zanjan
2010
Skills
- Microsoft 365 Administration, Azure Active Directory, Exchange Online, share point Online, One Drive, teams, Single sign-on (SSO), OKTA, Mobile Device Management (MDM), Intune, VPN, L2TP, PPTP, VMware, TCP/IP, Networking, DHCP, DNS, NAS, Windows, Mac
Certification
Microsoft Azure Fundamentals 2023
Microsoft 365 Security Administration 2023
CompTIA Security + 2020
MCITP Windows Server 2014
Cisco CCNA
Timeline
Sr. Technician, Field Support Service
Realogy Real Estate Inc
01.2022 - Current
IT Filed Tech Associate
US Bank
02.2021 - 12.2021
IT Desktop Engineer
UCLA Health
05.2019 - 08.2020
System Administrator
NetcompUSA
03.2017 - 03.2019
IT Support Engineer
Monaco Qeshm
12.2014 - 06.2016
IT Help Desk
03.2011 - 06.2014
Bachelor’s degree - information technology
University of Zanjan
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