Ziya Stovall
Corpus Christi
Summary
At Coastlife Credit Union, I enhanced customer satisfaction by streamlining transactions and optimizing service efficiency. Demonstrated exceptional professionalism, courtesy, and cash handling expertise, achieving a notable reduction in wait times through effective time management.
Bringing a reliable and adaptable approach to financial service roles, with a keen understanding of customer service principles and financial transactions. Eager to apply and expand strong communication and problem-solving skills in a Risk-related role, contributing to a secure and efficient banking environment.
Overview
3
3
years of professional experience
Work History
Teller
Coastlife Credit Union
07.2023 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Temporary summer work
CoastLife Credit Union
06.2022 - 08.2022
Reviewed and processed files for accuracy and completeness, performed data entry for upper management, and managed scanning and uploading of confidential personal information.
Education
High School Diploma -
Roy Miller High School
Corpus Christi, TX08-2022
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Positive
- Friendly
- Cash counting
Timeline
Teller
Coastlife Credit Union
07.2023 - Current
Temporary summer work
CoastLife Credit Union
06.2022 - 08.2022
High School Diploma -
Roy Miller High School
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