ZIYADAH BEACHAM
Omaha,NE
Summary
Dynamic Accounts Payable Specialist with over 7 years of comprehensive experience in enterprise financial operations, customer service, and quality assurance. Proven track record in managing high-volume invoice processing, fostering client engagement, and facilitating cross-functional team collaboration within Fortune 500 environments. Expertise in ERP systems, particularly SAP, combined with extensive knowledge of accounts and payroll processes, aligns well with enterprise solutions implementation. Committed to driving efficiency and accuracy in financial operations while enhancing overall organizational performance.
Overview
7
7
years of professional experience
Work History
Accounts Payable Coordinator
KIEWIT
02.2022 - Current
- Processed 1,000+ invoices for projects monthly, ensuring strict adherence to deadlines and financial protocols.
- Supported ERP (SAP) system management and contributed to process improvements, resulting in a documented increase in team productivity.
- Collaborate across multiple departments, including Insurance and Payforms, to enhance operational efficiency and compliance.
Member Service Advocate
UNITEDHEALTH GROUP
11.2019 - 01.2022
- Assisted Medicaid and Medicare members with plan benefits and ID management, serving a caseload of 100+ members weekly.
- Facilitated appointment scheduling and prescription refill requests, achieving a 98% customer satisfaction rate.
- Contributed to a team-wide reduction in client resolution time by 15% via process streamlining and effective communication.
Customer Service Consultant
METLIFE
01.2019 - 11.2019
- Supported Long Term and Short Term Disability claims, handling an average of 75+ customer cases per day.
- Utilized triple-monitor setups to optimize claims processing efficiency by 12%.
- Provided high-level advisory service to clients, contributing to enhanced customer trust and retention.
Education
High School Diploma - Cybersecurity
Bellevue University
Bellevue, NE01.2026
High School Diploma - undefined
Omaha North High
Omaha, NE05.2012
Skills
- Experience with ERP and SAP solutions
- Extensive customer service experience
- Accounts payable management
- Quality assurance in financial operations
- General ledger & account analysis
- Critical Thinking
- Month-end closings
- Payment tracking
- Invoice processing
- Account reconciliation
- Cash flow analysis
- Year-end closing
RELEVANT STATISTICS
- Processed 1,000+ invoices monthly, with error rate below 1%.
- Contributed to a 15% reduction in client issue resolution time German: Basics
- Time at UnitedHealth Group. Supported financial operations for companies serving 100,000+ customers annually
Timeline
Accounts Payable Coordinator
KIEWIT
02.2022 - Current
Member Service Advocate
UNITEDHEALTH GROUP
11.2019 - 01.2022
Customer Service Consultant
METLIFE
01.2019 - 11.2019
High School Diploma - undefined
Omaha North High
High School Diploma - Cybersecurity
Bellevue University