Ziying Yu
Daly City,CA
Summary
Dynamic and dedicated professional with a strong work ethic, honed at Quickly Bubble Tea. Excelled in delivering exceptional customer service and training new staff, while ensuring compliance with health regulations. Proficient in cash handling and conflict resolution, consistently enhancing customer satisfaction and operational efficiency.
Dedicated to transitioning into new field with skills developed in fast-paced retail environment. Offers abilities in customer service, inventory management, and teamwork. Focused on applying these skills to contribute effectively in different professional setting.
Overview
3
3
years of professional experience
Work History
Quickly Milk Tea Store Staff
Quickly Bubble Tea
04.2023 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Prepared and served bubble tea beverages according to established recipes and quality standards.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Assisted in training new staff members on operational procedures and customer service best practices.
Education
Associate of Science - Biology
City College of San Francisco
San Francisco, CA08-2026
Skills
- Strong work ethic
- Cleanliness and hygiene
- Effective communication
- Decision-making
- Cash handling accuracy
- Time management mastery
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Japanese
Professional Working
Timeline
Quickly Milk Tea Store Staff
Quickly Bubble Tea
04.2023 - Current
Associate of Science - Biology
City College of San Francisco