Ziyu Lee
Orlando,Fl
Summary
Dedicated and compassionate aspiring Child Life Specialist with a strong background in early childhood development, child psychology, and therapeutic play. Skilled in supporting children's emotional and social growth, with experience in creating engaging activities that promote learning and coping. Demonstrates a deep understanding of grief and loss, particularly in pediatric settings, and has hands-on experience working with infants and young children. Passionate about fostering a safe and supportive environment for children and their families. Driven to make a positive impact by leveraging both personal insights and professional skills to enhance the child and family experience in healthcare and community settings.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Teaching Assistant
AmeriCorps Program
07 2024 - Current
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Mentored and tutored individual students needing additional help.
- Provided feedback on student's work, guiding improvements and encouraging continuous learning.
- Guide students in preparing for future post-highschool.
- Assists students in applying for financial aid, scholarships, and budgeting.
- Created a welcoming environment for students, fostering a sense of belonging and community within the school setting.
Restaurant Hostess
Darden Restaurants, Olive Garden
02 2024 - Current
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Checked in with servers to confirm preparedness before seating customers.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Center Assistant
New Hope For Kids
03.2025 - Current
- Handled sensitive information with discretion, maintaining confidentiality across all interactions with clients and colleagues alike.
- Set up classroom equipment and organized activities.
- Reinforced travel and mobility skills for students developing greater independence.
- Collaborated with others to support student independence, empowerment and learning.
- Worked with young students with challenging behaviors
- Strengthened relationships between bereaved family members by facilitating discussions around shared experiences of loss and memories of loved ones.
- Reduced feelings of isolation for grieving individuals through empathetic listening and compassionate communication.
- Improved participants'' emotional well-being by providing a safe space to share their experiences and feelings related to loss.
Mentor, At-Risk Youth
Dream Academy
02.2025 - Current
- Fostered a sense of community within the program by organizing group outings, events, and team-building exercises.
- Inspired personal growth by helping mentees set achievable goals and providing guidance on how to reach them.
- Created a safe space for open discussion about sensitive topics such as substance abuse or mental health concerns without judgment or stigma attached.
- Empowered young people to make healthier life choices by providing guidance on nutrition, exercise, and mental wellbeing.
Food Bank Volunteer
Second Harvest North Central Food Bank
08.2024 - Current
- Prepared and packaged boxes during box assembly line phase.
- Packaged up nonperishable food items for food bank visitors.
- Distributed food boxes with carefully selected essentials to families in need.
- Collaborated with team members to ensure timely distribution of food to clients in need.
- Organized, sorted and stored donations in orderly systems to minimize waste.
- Collaborated with fellow volunteers to deliver punctual, friendly service.
Phone Banker
Best Friends Animal Society - Los Angeles
04 2024 - 09 2024
- Maintained high call quality standards with clear communication and active listening skills for optimal client experiences.
- Handled incoming telephone calls, emails and chat requests.
Front End Associate
Walmart
10 2022 - 12 2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Assisted in training new hires, sharing knowledge and best practices for front end operations.
- Ensured pricing accuracy, regularly checking and updating price tags and promotional signage.
- Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
- Reduced instances of shoplifting by vigilantly monitoring store floor and working closely with security.
Food Service Associate
Zoo Miami Foundation
11 2020 - 10 2022
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted visitors, answered questions, and accepted payments.
- Stocked condiments, beverages, and plates for diners.
- Handled cash transactions with accuracy, balancing registers at the end of shifts.
- Enhanced customer satisfaction by providing timely and efficient food service.
Education
Bachelor of Science - Early Childhood
University of Central Florida
Orlando, FL08-2025
High School diploma -
Palm Glades Preparatory Academy High School
06.2021
Skills
- Progress reporting
- Student safety
- Student assessments
- Mentoring students
- Student and parent relations
- Data tracking
- Time management
- Team contribution
- Organization
- Microsoft applications proficiency
- Attention to Detail
- Multitasking Abilities
- First Aid/CPR
- Active shooter training
Name & contact
Languages
English
Native or Bilingual
Spanish
Limited Working
Certification
- ServSafe
- First aid and safety/CPR
Personal Information
Timeline
Center Assistant
New Hope For Kids
03.2025 - Current
Mentor, At-Risk Youth
Dream Academy
02.2025 - Current
Food Bank Volunteer
Second Harvest North Central Food Bank
08.2024 - Current
High School diploma -
Palm Glades Preparatory Academy High School
Teaching Assistant
AmeriCorps Program
07 2024 - Current
Restaurant Hostess
Darden Restaurants, Olive Garden
02 2024 - Current
Phone Banker
Best Friends Animal Society - Los Angeles
04 2024 - 09 2024
Front End Associate
Walmart
10 2022 - 12 2023
Food Service Associate
Zoo Miami Foundation
11 2020 - 10 2022
Bachelor of Science - Early Childhood
University of Central Florida
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