Zkiyyah Franklin

Friendly and dependable student volunteer with hands-on experience assisting with daily tasks at the store and donation center. Assisted with organizing donations, supporting events, and helping create a clean, welcoming space for customers. Comfortable communicating with different people and working in fast-paced environments. Has experience working with both children and elderly individuals. Punctual, hardworking, and flexible with availability, including weekends, evenings, and holidays.

Encouraging manager and analytical problem-solver with talents for team building, leadership, and motivation, as well as excellent customer relations and relationship-building skills. Skilled in using independent decision-making and sound judgment to positively impact company success. Committed to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Customer Service Representative bringing top-notch skills in

oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.