Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Z'Nyah Owens

Bowling Green,KY

Summary

I am an energetic future healthcare professional dedicated to providing top-quality, patient-centered care.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Patient Observation Attendant

Crothall Healthcare Inc.
Lexington, KY
06.2023 - Current
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Observed behavior patterns for changes that may indicate a potential problem or concern for the patient's health status.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Provided companionship through conversation and activities appropriate for the patient's condition.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Acted as liaison for hospital staff, physicians, patients and family members.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.

Library Student Worker

University of Kentucky Libraries
Lexington, KY
08.2021 - Current
  • Handled in-person and telephone requests for information and materials.
  • Helped patrons find specific materials, access library technology and learn borrowing policies.
  • Answered patron inquiries via phone, email, or in person regarding library policies and procedures.
  • Helped facilitate interlibrary loans and followed up with patrons to provide updates.
  • Prepared, printed and attached classification labels.
  • Demonstrated professionalism and integrity in interactions with coworkers, management and patrons.

Hotel Front Desk Clerk

Candlewood Suites Hotel
Bowling Green, KY
05.2022 - 08.2022
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Assisted guests at check-in, providing information on various services within hotel.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Contacted housekeeping or maintenance staff to report room or building issues.
  • Input and confirmed reservations for guests.
  • Kept records of room availability and guest accounts, manually or using computers.
  • Processed payments from customers for room charges and incidentals.

Game Guide

Conundrum Workshop
Bowling Green, KY
09.2019 - 08.2022
  • Explained rules and regulations of facilities and entertainment attractions to customers.
  • Developed and implemented marketing strategies to promote the escape room business.
  • Assisted customers with solving puzzles, riddles, and clues.
  • Managed inventory of supplies such as clue cards, locks, keys.
  • Ensured safety protocols were adhered to at all times while on shift.
  • Studied and memorized scripts to learn lines and cues.
  • Checked in customers upon arrival using online software.

Education

Bachelor of Arts - Biology

University of Kentucky
Lexington, KY
05-2024

High School Diploma -

Bowling Green High School
Bowling Green, KY
05-2021

Skills

  • Observational Skills
  • Active Learning
  • Clinical Education
  • Patient Care
  • Feeding Assistance
  • Basic Life Support
  • First Aid Training
  • Scheduling

Certification

  • CNA Certified
  • CPR Certified

References

References available upon request.

Timeline

Patient Observation Attendant

Crothall Healthcare Inc.
06.2023 - Current

Hotel Front Desk Clerk

Candlewood Suites Hotel
05.2022 - 08.2022

Library Student Worker

University of Kentucky Libraries
08.2021 - Current

Game Guide

Conundrum Workshop
09.2019 - 08.2022

Bachelor of Arts - Biology

University of Kentucky

High School Diploma -

Bowling Green High School
Z'Nyah Owens