Zochy Diaz
Digital Content Creator
Orlando
Summary
Bilingual and customer-focused professional with experience in customer service, sales, food service, and warehouse operations. Proven ability to thrive in fast-paced environments while delivering high-quality service. Skilled in cash handling, beverage preparation, and team collaboration. Experience as a cashier, server, and barista, with strong organizational skills and attention to detail. Dependable, adaptable, and committed to creating positive customer experiences.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Barista
Juan Valdez
01.2025 - 04.2025
- Prepared and served a variety of high quality hot and cold beverages, including specialty coffee and tea selection.
- Provided exceptional customer service by taking orders, precessing payments and ensuring a positive dining experience.
- Maintained cleanliness and organization of the work area, adhering to food safety and hygiene standards.
Cashier/Server
Greek Cafe
03.2023 - 06.2024
- Delivered exceptional customer service, ensuring customer satisfaction.
- Processed cash and credit transactions, maintaining accurate transaction records.
- Accurately took and served food and beverage orders in a timely manner.
- Prepared alcoholic and non-alcoholic beverages quickly and professionally.
Warehouse Team Member
Amazon
11.2021 - 04.2023
- Operated handheld scanners to efficiently manage and log packages.
- Organized and sorted packages within the warehouse for seamless operations.
- Safely lifted and transported heavy packages using proper lifting techniques.
Sales Associate
Forever 21
08.2020 - 11.2021
- Provided friendly and knowledgeable service to enhance customer shopping experiences.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma -
McMinn County High School
Athens, TN 05.2001 -
Skills
- Bilingual (English and Spanish)
- Organization and attention to detail
- Teamwork and collaboration
- Dependable and adaptable
Timeline
Barista
Juan Valdez
01.2025 - 04.2025
Cashier/Server
Greek Cafe
03.2023 - 06.2024
Warehouse Team Member
Amazon
11.2021 - 04.2023
Sales Associate
Forever 21
08.2020 - 11.2021
High School Diploma -
McMinn County High School
05.2001 -
Similar Profiles
Bashar MoussaBashar Moussa
Sales executive at Juan ValdezSales executive at Juan Valdez
William MunozWilliam Munoz
Barista at Juan Valdez Coffee ShopBarista at Juan Valdez Coffee Shop
Andrea VacaAndrea Vaca
Food Runner at Juan Valdez CoffeeFood Runner at Juan Valdez Coffee