Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Zoe Aguilar

Naples,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Bilingual individual with pleasant attitude and desire to help in any capacity.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Gardens at terracina health & rehabilitation
Naples, FL
06.2024 - 10.2024
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Reported changes in patient condition to the registered nurse.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Collected specimens for testing purposes upon request from physicians or nurses.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted with admission procedures such as gathering personal data.
  • Documented activities and recorded information in EMR system.

Medical Biller and Coder

JVS Billing
Miami, FL
05.2016 - 05.2024
  • Reviewed medical records and identified diagnosis codes, procedures, services and supplies for coding.
  • Provided customer service support to patients regarding billing inquiries.
  • Verified accuracy of patient information and insurance data in billing system.
  • Submitted claims to insurance companies electronically or by mail.
  • Ensured timely filing of all claims within established guidelines.
  • Identified trends in denials and worked collaboratively with clinic staff to reduce denials.
  • Documented and filed patient data and medical records.
  • Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Ensured compliance with HIPAA guidelines when handling confidential patient information.

Education

High School Diploma -

Jose Helimenas Barrios
Venezuela
08-2012

Skills

  • Direct Patient Care
  • Vital sign recording
  • Electronic Charting
  • Collecting specimens
  • Documenting behaviors
  • Ambulation Assistance
  • Geriatric Care
  • Claims Processing
  • Medicare and Medicaid Billing
  • CPT coding knowledge
  • Medical Terminology
  • Patient Information Verification
  • Records Review
  • Teamwork capabilities
  • Organization
  • Adaptability and Flexibility
  • Bilingual

Certification

  • BLS Certification
  • Certified Nursing Assistant License
  • Hoyer Lift Safety Certification
  • HIPAA Certification
  • OSHA Certification

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Certified Nursing Assistant

Gardens at terracina health & rehabilitation
06.2024 - 10.2024

Medical Biller and Coder

JVS Billing
05.2016 - 05.2024

High School Diploma -

Jose Helimenas Barrios
Zoe Aguilar