Zoe Baird
Youngstown,OH
Summary
Dedicated student and artist currently studying Art Therapy at Arizona State University. Committed to public service and connection with my community with over two years of experience working in customer service.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Private Tutor
Self Employment
Poland, OH
02.2024 - Current
- Provided one-on-one tutoring sessions to students in various subjects, including math, science, and English. Each subject I stressed their needs and skills in order to achieve higher grades.
- Developed personalized lesson plans based on individual student needs and learning styles
- Improved student performance by implementing effective study strategies and techniques and experimenting with their learning methods to see what fit
- Taught essential organizational skills such as time management, note-taking techniques, and goal setting
Partner
Starbucks
Boardman, OH
03.2025 - 05.2026
- Prepared beverages while following strict health standards. Memorized recipes and assisted with customization in order to suit customer preference and needs. Crafted beverages with care and attention to detail.
- Provided exceptional customer service by following specific store policy engineered for maximum customer satisfaction. Made numerous connections with regulars and interacted on a personal level.
Retail Sales Associate
Zumiez
Boardman, OH
06.2024 - 01.2025
- Proactively approached customers on the shop floor, offering assistance and personalized recommendations.
- Resolved customer complaints promptly and effectively, ensuring high levels of satisfaction and repeat business
- Consistently met or exceeded individual sales goals on a monthly basis
- Was consistently high in SPC ranking and progressed to #1 for three consecutive weeks of the sales period.
- Managed multiple tasks simultaneously during busy periods while maintaining attention to detail, especially during peak season of back to school shoppers.
- Maintained knowledge of current promotions, discounts, and special offers
Education
High school diploma -
Poland Seminary High School
Poland, OH05-2026
Skills
- Subject instruction
- Tutoring
- Student mentoring
- Student engagement
- Time Management
- Organizational management
- Communication skills
- Customer service
- Customer support
- Retail Sales
- Sales
- Leadership
- Fundraising
- Time Management
Certification
Driver's License
Additional Information
Delegate at Buckeye Girls State 2025. Worked with the Department of Public Safety and met with Ohio officials.
Affiliations
- Delegate, Buckeye Girls State 2025
Timeline
Partner
Starbucks
03.2025 - 05.2026
Retail Sales Associate
Zumiez
06.2024 - 01.2025
Private Tutor
Self Employment
02.2024 - Current
High school diploma -
Poland Seminary High School