Zoe Bennett
Makeup Artist
Paterson,NJ
Summary
Freelance makeup artist with 3 years of experience specializing in fashion and entertainment. Internationally published and recognized for work at NY Fashion Week. Renowned for exceptional customer service and a focus on delivering outstanding client experiences. Skilled in creative makeup application and problem-solving, successfully managed a diverse portfolio, increasing client retention. Proven track record in enhancing client satisfaction and loyalty through exceptional makeup artistry and customer service skill. Expert in maintaining high hygiene standards and staying abreast of industry trends, ensuring top-notch service delivery.
Overview
3
3
years of professional experience
Work History
Freelance Makeup Artist
Self Employed
08.2021 - Current
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Scheduled onsite and offsite makeup appointments for clientele.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Applied makeup in accordance with clothing style.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
Customer Service Representative
Planet Fitness
02.2024 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Account Manager
State Farm
04.2023 - 01.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
High School Diploma -
Manchester Regional High School
Haledon, NJSkills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Makeup Application
- Makeup product knowledge
- Client Relationship Building
- Creative makeup application
- Social Media Content
- Sales and Upselling
- Long-lasting makeup application
Languages
Spanish
Professional Working
Timeline
Customer Service Representative
Planet Fitness
02.2024 - Current
Account Manager
State Farm
04.2023 - 01.2024
Freelance Makeup Artist
Self Employed
08.2021 - Current
High School Diploma -
Manchester Regional High School
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