Zoe Bentler

Iowa City

Summary

Dynamic and results-oriented professional with a diverse background spanning clinical services, fashion styling, social media strategy, and pharmacy operations. Excelled at University of Iowa Hospitals & Clinics by enhancing patient satisfaction and streamlining care processes. Skilled in customer service and content curation, demonstrating a proven track record of improving brand awareness and operational efficiency.

Overview

years of professional experience

Work History

Clinical Services Associate

University of Iowa Hospitals & Clinics

11.2022 - Current

Enhanced patient satisfaction by providing compassionate and attentive care.
Managed front desk duties, greeting visitors professionally and directing them to appropriate personnel or departments.
Fielded phone calls to schedulers, nurses, and providers within UIHC.
Analyzed patient charts to determine the next step of action within their care plan.

Stylist

Jocelyn Taylor Bridal and Prom

10.2022 - Current

Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
Mentored junior stylists, providing guidance on best practices in customer service, sales techniques, and fashion expertise.
Helped customers get fitted in dresses while providing styling advice.
Modeled dresses for Jocelyn Taylor Bridal and Prom social media accounts.

Social Media Influencer Intern

Pura Vida

06.2022 - Current

Identified industry trends and incorporated them into social media strategies to maintain relevance in a rapidly evolving digital landscape.
Streamlined content planning processes through the use of organizational tools such as editorial calendars and scheduling software.
Facilitated cross-promotional opportunities between complementary brands within the same industry space.
Utilized paid advertising options strategically when necessary to enhance organic growth efforts, resulting in greater overall reach for the brand''s online presence.

Pharmacy Clerk

Hy-Vee Pharmacy

08.2020 - 08.2022

Verified prescription information prior to entry in pharmacy computer system.
Established and maintained patient profiles, updating organizational database with current information.
Streamlined pharmacy operations by maintaining a clean and organized work environment.
Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.

Education

Bachelor of Arts - Journalism And Sports, Media, Culture

University of Iowa

Iowa City, IA

05-2026

High School Diploma -

Mount Pleasant Community High School

Mount Pleasant, IA

05-2022

Skills

Customer service
Attention to detail
Flexible schedule
New hire training

Fashion trends
Brand awareness
Public speaking confidence
Content curation

Timeline