Zoe Berman

• Dedicated time to raising a family, honing organizational, multitasking, and time-management skills.
• Re-entered education sector to enhance skills in esthetics and gain relevant knowledge.

Independent Vocal Performance & Competition Company | 2015–2021

• Founded and managed a private vocal coaching and competition preparation business.
• Coached students in vocal technique, performance, and audition preparation.
• Managed scheduling, client communications, marketing, and business operations.
• Built strong relationships with students and families while delivering personalized instruction.

• Supervised daily front desk operations and staff.
• Delivered exceptional guest service while resolving customer concerns professionally.
• Maintained efficient check-in/check-out procedures and ensured a positive guest experience.
• Assisted with scheduling, training, and operational support.