Zoe Box

• Manage full-cycle recruitment for high-volume manufacturing roles, including production associates, maintenance technicians, and manufacturing supervisors.
• Conduct structured interviews and make final hiring decisions on behalf of a national client (Toyota).
• Oversee pre-employment processes including drug screenings, background checks, and onboarding compliance to ensure timely candidate clearance.
• Maintain and actively manage a hiring pool of 1,000+ candidates, ensuring consistent engagement, follow-up, and process completion.
• Track candidate movement through the hiring pipeline and proactively address drop-off points to improve retention in the hiring pool.
• Coordinate candidate placement into 19 production areas based on technical testing scores, physical capability assessments, and shift preferences.
• Support injury prevention and job fit by aligning candidate strengths with job demands.
• Prepare and deliver weekly workforce reports to client leadership, including:

- Candidate attrition trends and root causes.

- Shift availability data.

- Candidate engagement metrics.

• Managed full-cycle hiring and onboarding processes, including candidate communication, new hire paperwork, and employee setup.
• Processed payroll using QuickBooks, ensuring accurate pay, recordkeeping, and compliance with pay schedules.
• Reconciled company credit card transactions and maintained accurate financial records and expense tracking.
• Prepared and reviewed financial statements and assisted with day-to-day bookkeeping functions.
• Monitored inventory levels and coordinated restocking to support uninterrupted business operations.
• Supported marketing efforts to increase business visibility and attract new customers.
• Represented the company at Chamber of Commerce meetings and networking events to build community partnerships and generate new business leads.
• Provided administrative and operational support to leadership, helping maintain organized workflows and efficient office operations.
• Served as a point of contact for employees regarding payroll, onboarding, and administrative questions

• Led daily operations of the customer service department within a fast-paced 3PL warehouse environment.
• Trained and onboarded new team members on customer service processes, warehouse systems, and operational procedures.
• Managed relationships with 5 key client accounts, serving as primary point of contact and conducting regular meetings to ensure service expectations were met.
• Supported high-volume logistics operations for major clients, including Ocean Spray, ensuring accuracy, timeliness, and customer satisfaction.
• Coordinated truck dispatch by managing inbound and outbound shipments and ensuring efficient dock flow.
• Operated the shipping window, checking drivers in and out while maintaining accurate documentation and shipment records.