Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Zoe Bracey

Avondale,AZ

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Kohls Corp
10.2022 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Sold store specific credit cards to loyal customers for commission
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Education

Bachelor of Science - Public Health

University of Arizona
Tucson, AZ
05-2028

High School Diploma -

Canyon View Highschool
Waddell, AZ
05-2024

Skills

  • Exceptional Customer Service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Verbal/written communication
  • Conflict resolution
  • Sales expertise
  • POS system operation

Certification

  • CMA - Certified Medical Assistant
  • CCMA - Certified Clinical Medical Assistant
  • First Aid and CPR certified
  • OSHA certified

Timeline

Sales Associate

Kohls Corp
10.2022 - 08.2024

Bachelor of Science - Public Health

University of Arizona

High School Diploma -

Canyon View Highschool

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Zoe Bracey