Zoe Caros

Elk Grove,CA

Summary

Driven and adaptable professional with a background in customer service and retail, notably at Tillys Clothing. Excelled in enhancing customer satisfaction and streamlining operations. Skilled in communication and organization, with a proven track record of quickly mastering new tasks. Demonstrated ability to improve workplace efficiency and customer engagement. Maintains the ability to work with any person in any setting, up to learning new skills and doing anything and all to succeed.

Work History

Assistant

Airwolf 3D

I worked at my family company to help package orders, manage sales, and help with the front desk while assisting other employees with whatever they need

Retail Associate

Tillys Clothing

08.2023 - 12.2023

As I worked here for almost a year, I worked to constantly recover the store, ring up shoppers, and overall learn more about customer service and putting customer’s needs before anything else.
This job has helped my organization and communication skills, learning more about the values of completing tasks in a workplace.

Pool Monitor

Stonelake Clubhouse

09.2023 - 10.2023

Improved patron satisfaction by enforcing pool rules and maintaining a clean, organized environment.
Throughout the few weeks I worked this job, it taught me how to put customers first, learning to take their input and consider this to update the quality of the environment.
Supported overall facility cleanliness by regularly tidying up common areas, restrooms, and locker rooms.

Education

High School Diploma -

Franklin High School

Elk Grove, CA

05.2024

Skills

Able to use a cash register
Communication
Hardworking
Customer service

Organization
Previous experience in food and retail
Fast Learner

Accomplishments

As I graduated from Franklin High School, I took 6 honors classes and 4 AP classes. I graduated with a GPA of a 4.1 and throughout high school only got A’s and B’s, also passing my AP exam in my sophomore and junior year.

Activites

Extremely involved with school activities, I was on Franklin High School’s cheerleading team for 4 years, in leadership and ASB, and have helped with student government to lead school events. I also got the opportunity to be cheer captain my senior year working to ensure the team was running smoothly and experience what it feels like to have a strong sense of leadership. My volunteer experience includes working concessions at football games, cheering for the annual Sacramento Breast Cancer Walk, and donating money and resources to shelters in Sacramento through several programs.

Timeline