Zoe Crocker
Oviedo,FL
Summary
Skilled and versatile server with four years of experience providing exceptional customer service in fast paced environments. I have the ability to multitask and maintain composure while managing multiple tables, taking orders, and processing payments efficiently.
Additionally my experience as a line cook has provided me with a comprehensive understanding of restaurant operations, and food preparation. I am adept at assisting with food preparation, and ensuring seamless communication between front and back of house. I am a dedicated team player with a passion for providing outstanding dining experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cook
Craft and Common
05.2025 - Current
- Prepared and served a variety of dishes, ensuring high quality and presentation standards.
- Supported team members during peak service times, fostering efficient workflow and customer satisfaction.
- Memorized recipes in order to streamline kitchen operations.
- Reduced food waist and increased customer satisfaction through careful inventory management.
- Improved service speed constantly, meeting an average 5 minute order time.
- Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
Server
First Watch
01.2025 - 05.2025
- Provided excellent customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, prioritizing tasks to optimize workflow during peak hours.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions accurately.
- Upsold menu items effectively, contributing to increased sales and customer satisfaction.
Server
Berry Fresh Cafe
04.2022 - 12.2024
- Increased average check sizes by strategically upselling appetizers, premium cocktails, and desserts, using deep menu knowledge and personalized recommendations.
- Managed 5 to 10 tables simultaneously, ensuring timely delivery for 200+ guests daily.
- Resolved guest complaints professionally and on the spot.
- Maintained a 5 star rating on guest feedback platforms by providing attentive and friendly service.
Education
High School Diploma -
St. Lucie West Cenntennial Highschool
Port St. Lucie, FLSkills
- Exceptional customer service
- Strong work ethic
- Cash handling
- Hospitality service expertise
- Upselling techniques
- Memory retention
- Safe food handling
- Menu memorization
- High volume dining
- Team collaboration
- Sales expertise
Certification
Serve Safe certified
Timeline
Cook
Craft and Common
05.2025 - Current
Server
First Watch
01.2025 - 05.2025
Server
Berry Fresh Cafe
04.2022 - 12.2024
High School Diploma -
St. Lucie West Cenntennial Highschool