Zoe Duranceau
Green Bay
Overview
5
5
years of professional experience
Work History
Hostess, Busser, Barback
Republic Chophouse
01.2022 - Current
- Host: Responsible for high-quality and professional customer service while greeting and welcoming guests, handling and managing customer requests, complaints, and phone calls, and managing restaurant layout with organization
- Busser: Responsible for cleaning, maintaining, and resetting a pristine restaurant, helping servers run food and provide table services, working late hours ranging from 3 pm-12 am
- Barback: Wash dishes, maintains a clean and organized bar, handles alcohol restocking, helps bartender with customer service, including greeting and welcoming customers, responsible for checking CO2 and other syrup refills throughout the restaurant
- Teamwork: Working with a large restaurant staff during high volume times (NFL football season)
Barista
Lox Stock'n Bagel
01.2020 - 01.2022
- Barista: Prepared and served coffee drinks and other beverages using espresso machines and blenders, cooked and prepared food on a grill, opening and closing shifts ranging from 5 am-3 pm
- Cashier: Handled cash and credit transactions, including counting till and shutting down register at closing
- Counter: Handled customer service and took orders, including answering phone calls
- Maintenance/Stock: Washed dishes, cleaned washrooms, swept and mopped floors, responsible for restocking and unloading stock arrival
- Teamwork: Working with a small team daily and maintaining a productive work environment
- Effective Communication in a high volume environment
Education
Bachelor of Science - Psychology
University Wisconsin Green Bay
05-2027
High School Diploma -
De Pere High School
01.2023
Skills
- Customer services
- Barista/food preparation
- Teamwork
- Time Management
- Leadership
- Positive mindset and attitude
Hobbies and Interests
- Social Sciences
- Community services
- Physical fitness
Timeline
Hostess, Busser, Barback
Republic Chophouse
01.2022 - Current
Barista
Lox Stock'n Bagel
01.2020 - 01.2022
Bachelor of Science - Psychology
University Wisconsin Green Bay
High School Diploma -
De Pere High School
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