Overview
Work History
Education
Skills
Affiliations
Timeline
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Zoe Estrella

Warwick,RI

Overview

3
3
years of professional experience

Work History

Bank Teller

Bank Rhode Island
03.2022 - Current
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Learned about customers' financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Answered customer inquiries regarding account balances, transaction history, service charges, and interest rates.

Sales Associate

Kohls Department Store
10.2020 - 01.2021
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Helped customers locate products and checked the store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Completed orders and organized product deliveries to meet customer timetables.

Education

Bachelor of Science - Fashion Merchandising & Retailing

Johnson & Wales University
Providence, RI
12.2024

Bachelor of Science - Business Management

University of Massachusetts - Boston
Boston, MA
05.2022

High School Diploma -

Toll Gate High School
Warwick, RI
06.2020

Skills

  • Dependability and Honesty
  • Communication and Interpersonal Skills
  • Relationship building
  • Sales trends
  • Multi-tasking strength
  • Problem-solving skills
  • Excellent people skills

Affiliations

Retail Preparedness Association - Johnson & Wales University

Timeline

Bank Teller

Bank Rhode Island
03.2022 - Current

Sales Associate

Kohls Department Store
10.2020 - 01.2021

Bachelor of Science - Fashion Merchandising & Retailing

Johnson & Wales University

Bachelor of Science - Business Management

University of Massachusetts - Boston

High School Diploma -

Toll Gate High School

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Zoe Estrella