Zoe Estrella
Warwick,RI
Overview
3
3
years of professional experience
Work History
Bank Teller
Bank Rhode Island
03.2022 - Current
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Learned about customers' financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Answered customer inquiries regarding account balances, transaction history, service charges, and interest rates.
Sales Associate
Kohls Department Store
10.2020 - 01.2021
- Prepared merchandise for the sales floor by pricing or tagging.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new and potential customers.
- Completed orders and organized product deliveries to meet customer timetables.
Education
Bachelor of Science - Fashion Merchandising & Retailing
Johnson & Wales University
Providence, RI12.2024
Bachelor of Science - Business Management
University of Massachusetts - Boston
Boston, MA05.2022
High School Diploma -
Toll Gate High School
Warwick, RI06.2020
Skills
- Dependability and Honesty
- Communication and Interpersonal Skills
- Relationship building
- Sales trends
- Multi-tasking strength
- Problem-solving skills
- Excellent people skills
Affiliations
Retail Preparedness Association - Johnson & Wales University
Timeline
Bank Teller
Bank Rhode Island
03.2022 - Current
Sales Associate
Kohls Department Store
10.2020 - 01.2021
Bachelor of Science - Fashion Merchandising & Retailing
Johnson & Wales University
Bachelor of Science - Business Management
University of Massachusetts - Boston
High School Diploma -
Toll Gate High School