Summary
Overview
Work History
Education
Skills
Timeline
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Zoe Evans

Columbus,Ohio

Summary

Dependable aspiring manager successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

6
6
years of professional experience

Work History

Server / Bartender

Local Cantina
08.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Swim Instuctor / Front Desk

Safe Splash
06.2019 - 12.2022
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Updated account information to maintain customer records.
  • Streamlined communication between parents, students, and staff by organizing regular progress reports and updates on swimmer achievements.

Real Estate Assistant

Steph & Co
01.2018 - 01.2022
  • Collaborated closely with agents to strategize innovative approaches for marketing listings more effectively in competitive markets.
  • Maintained efficient office operations by handling errands and administrative functions.
  • Contributed to successful marketing campaigns with eye-catching promotional materials and engaging social media content.
  • Maintained a professional image for the company with organized office spaces, clean presentation materials, and polished communications.

Education

High School Diploma -

Upper Arlington High School
Upper Arlington, OH
05.2019

Skills

  • Guest Engagement
  • Office Administration
  • Professional Communication
  • Customer and client relations
  • Scheduling

Timeline

Server / Bartender

Local Cantina
08.2023 - Current

Swim Instuctor / Front Desk

Safe Splash
06.2019 - 12.2022

Real Estate Assistant

Steph & Co
01.2018 - 01.2022

High School Diploma -

Upper Arlington High School

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Zoe Evans