Zoe Garcon
Shelby,NC
Summary
Dynamic and results-oriented professional with a proven track record at Burger King, where I excelled in customer service and teamwork. Enhanced store visual appeal and customer satisfaction through exceptional service and relationship building. Skilled in money handling and conflict resolution, I significantly contributed to team productivity and customer loyalty. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
3
3
years of professional experience
Work History
Team Member
Burger King
Shelby, NC
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Learned all required tasks quickly to maximize performance.
Education
Associate of Arts -
Cleveland Community College
Shelby, NC05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Relationship Building
- Money Handling
- Conflict Resolution
- Upselling
- Listening Skills
Timeline
Team Member
Burger King
05.2023 - Current
Associate of Arts -
Cleveland Community College