Zoe Green
Grand Prairie,TX
Summary
Dedicated and personable graduate with a strong background in customer service, seeking to transition into an administrative or criminal justice role. Recognized for strong communication, organization, and the ability to remain calm under pressure. Quick to learn new systems and safety procedures, with a compassionate approach to helping others and building positive relationships.
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Barista
Dutch Bros
10.2024 - Current
- Adhere to safety and sanitation protocols to maintain a clean and compliant workspace.
- Handle sensitive customer and transaction information with accuracy.
- Maintain precise records of sales and inventory to ensure accountability and organization.
- Collaborate with team members under pressure to meet operational standards and timelines.
- Adapt quickly to new technologies and procedures, ensuring consistent performance.
- Greet and interact with customers to promote a welcoming and positive environment
Barista
Starbucks
12.2022 - 07.2023
- Resolved customer concerns and questions with professionalism, empathy, and attention to detail.
- Increased sales during periods of short staffing.
- Minimized waste and ensured product freshness by following FIFO inventory procedures.
- Managed ordering and inventory of baked goods to support daily operations and reduce shortages.
- Thrived in a high-volume environment while consistently meeting service standards.
- Worked both independently and collaboratively to support team goals and maintain smooth operations.
- Supported team training and onboarding to promote safety and efficiency.
Education
Bachelor's of Liberal Arts - Criminal Justice & Criminology
University Of Texas At Arlington
Arlington, TX05.2025
Skills
- Software Skills
- Team Collaboration
- Multitasking
- Customer service
- Responsible
- Adaptability
- Microsoft Office Suite
- Inventory management
- Attention to detail
- Organizational Skills
- Communication Skills
- Problem-Solving Skills
- Time management
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridTimeline
Barista
Dutch Bros
10.2024 - Current
Barista
Starbucks
12.2022 - 07.2023
Bachelor's of Liberal Arts - Criminal Justice & Criminology
University Of Texas At Arlington