Summary
Overview
Work History
Education
Skills
Awards
Certification
Affiliations
Timeline
Generic

Traquez Dunn

Las Vegas,NV

Summary

Dedicated Customer Service Team Member with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty everyday. Being able to serve everyone with respect and treating everyone with a personable experience is the most important thing to me. Being able to walk away from me stress free after receiving my services is what I strive to master in customer service.

Overview

1
1
Certification

Work History

Barista

Starbucks
Las Vegas, NV
11.2023 - Current
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Operated cash registers to process customer payments.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Followed health, safety and sanitation guidelines to pass state inspections.

Online Personal Shopper

Albertsons
Las Vegas, NV
11.2023 - Current
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Responded promptly to customer inquiries via phone or email.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Created personalized shopping experiences for each customer.

Customer Service Clerk / Cashier

Harris Teeter
Raleigh, NC
  • Check cashing, Checking customers out, Overseeing all cashiers, Money counts, Dealing with customer complaints, Stocking merchandise

Server / Lead Server / Receptionist

Kisco Senior Living
North Carolina
  • Serving 5 star meals in the 5 star lounge and restaurant style dining
  • I love working with seniors and believe that I have a true passion for being able to work with my elders
  • I oversaw servers and on my downtime I was in a position as the community receptionist.

OPS OPERATOR (High Roller)

Caesars Entertainment
Las Vegas, Nevada
  • I hold multiple positions at the high roller
  • The biggest objective of this job is to operate the wheel and assist customers and make sure top priority is that all customers enjoy their time while at the wheel.

Sales Associate

Lowes
Las Vegas, Nevada
  • Here I foresee all of the issues in the departments of Hardware and Tools
  • Downstocking and making sure I hit all sales requirements and assisting customers with all their needs.

Education

High School Diploma -

Sanderson High School

IN PROGRESS -

Real Estate School

Skills

  • Attention to detail
  • Great team leader
  • Technical skills
  • Patience
  • Software skills
  • Great thorough communication skills
  • Active listening
  • Leadership
  • Problem solving
  • Management skills

Awards

Certified in Hospitality and Tourism

Certification

  • Certified in Hospitality and Tourism (2-2023)
    Certified in Customer Service Leadership (2-2023)

Affiliations

  • I'm an outdoor person i love to go to museums, art shows, parks, lakes, beaches.
  • I also love to hang out with family and friends
  • I love to make personable memories with people through meeting them through customer service
  • I like to hike

Timeline

Barista

Starbucks
11.2023 - Current

Online Personal Shopper

Albertsons
11.2023 - Current

Customer Service Clerk / Cashier

Harris Teeter

Server / Lead Server / Receptionist

Kisco Senior Living

OPS OPERATOR (High Roller)

Caesars Entertainment

Sales Associate

Lowes

High School Diploma -

Sanderson High School

IN PROGRESS -

Real Estate School

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Traquez Dunn