Summary
Overview
Work History
Education
Skills
Timeline
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Zoe Hayward

Fresno,CA

Summary

With 300 + volunteer hours working with the community and working with customers at Chipotle as well as young children with teaching fellows, I have excellent communication and customer service skills. Worked with younger kids as a camp counselor for over seven years as well as kids in the classroom for 8 months. Well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

8
8
years of professional experience

Work History

After School Tutor

California Teaching Fellows
02.2023 - Current
  • Learned how to maintain my own confidence while also being able to handle a room full of kids
  • Was able to explore and learn all about classroom management and learning when to step forward and take action when it’s needed.
  • Created a positive learning environment by setting clear expectations for behavior and performance.
  • Organized small group activities to engage students in collaborative learning experiences.
  • Utilized creative teaching methods such as games or role-playing activities to reinforce concepts.
  • Assisted with homework assignments as needed.
  • Managed classroom discipline issues according to established policies.
  • Motivated students using feedback and encouragement.

Crew Member

Chipotle
11.2022 - 07.2023
  • During my time at Chipotle, I learned a lot when it comes to customer service
  • I provided excellent customer service by greeting customers and meeting quality expectations when making orders
  • Prepared food items, usually from start to finish, including burritos, bowls, quesadillas, salads etc
  • Maintained a clean and organized workstation
  • Collaborated with team members to ensure efficient service
  • Running the front line and sometimes the pickup lane at the same time alone on night shift during our dinner rush Drive through pick up lane
  • Both very stressful and very fast pace.

Camp Counselor

Girl Scouts
06.2015 - 06.2020
  • While in Girl Scouts, I became a camp counselor and worked with girls of varying age, interest, skill, and developmental levels
  • I collaborated with other counselors throughout the year, and we planned/organized the whole camp
  • We developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.

Education

Buchanan High School
Clovis, CA
06.2021

Forensics Science

CART
Fresno, CA
08.2021

Environmental Science

CART
Fresno, CA
08.2020

Skills

  • Energetic
  • Enthusiastic
  • Customer Service
  • Working in a fast-paced environment
  • Teamwork
  • Child Development
  • Classroom Management

Timeline

After School Tutor

California Teaching Fellows
02.2023 - Current

Crew Member

Chipotle
11.2022 - 07.2023

Camp Counselor

Girl Scouts
06.2015 - 06.2020

Buchanan High School

Forensics Science

CART

Environmental Science

CART

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Zoe Hayward