Zoe Hilleary
Van Wert
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work History
walmart associate
Walmart
Van Wert
04.2024 - Current
- Assisted customers with product selection and inquiries.
- Maintained organized and clean store displays.
- Collaborated with team members to ensure efficient operations.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Trained new associates on store operations, policies, and procedures.
- Organized backroom areas to maintain a clean and organized work environment.
- Handled incoming calls from customers regarding orders or other inquiries.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
Cashier
willshire drive inn
Willshire
03.2022 - 01.2023
- Processed customer transactions accurately and efficiently at Willshire Drive Inn.
- Maintained clean and organized checkout area for improved customer experience.
- Assisted customers with menu inquiries and food recommendations during busy shifts.
- Handled cash and credit card payments while ensuring security protocols were followed.
- Collaborated with kitchen staff to manage order flow and minimize wait times.
- Resolved customer complaints promptly to enhance satisfaction at Willshire Drive Inn.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Collected payments and provided accurate change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Education
Lincolnview
Van Wert, OHAssociate of Science - Dental Hygiene
Rhodes State University
Lima, OH 01.2026 - 03.2026
Skills
- Customer service
- Cash handling
- Customer relationship management
- Team collaboration
- Conflict resolution
- Time management
- Effective communication
- Problem solving
- Active listening
- Adaptability
- Collaborative teamwork
- Task prioritization
- Workplace safety
- Customer interaction
- Oral communication
Timeline
Associate of Science - Dental Hygiene
Rhodes State University
01.2026 - 03.2026
walmart associate
Walmart
04.2024 - Current
Cashier
willshire drive inn
03.2022 - 01.2023
Lincolnview