Hairstylist
August 2021 – Present
- Built strong relationships with clients, fostering trust and loyalty, a skill transferable to tenant relations and retention.
- Handled administrative responsibilities, including scheduling, records, and payments, showcasing attention to detail and accuracy.
- Exceeded sales goals by upselling services and products, highlighting persuasive communication and sales expertise relevant to leasing agreements.
- Collaborated with a team to provide high-quality service in a fast-paced environment, reflecting the ability to work effectively in property management teams.
- Resolved client concerns promptly and professionally, a skill critical for addressing tenant issues and maintaining satisfaction.
- Utilized Google Suite for scheduling, client communication, and record-keeping.
- Created engaging content for social media and email campaigns to attract new clients and promote services.
- Managed financial transactions and maintained accurate records, demonstrating bookkeeping skills.
- Resolved price disputes with clients by negotiating fair solutions, demonstrating conflict resolution and financial negotiation skills.
Apprentice | True Blue Salon
Nashville, TN | February 2017 – May 2019
- Assisted in managing client appointments and maintaining accurate schedules, demonstrating time management and organizational skills.
- Improved team operations by organizing tools, supplies, and client records, showcasing efficiency and attention to detail.
- Provided timely and efficient support to senior stylists, reflecting teamwork and adaptability in a customer-focused role.
- Used Google Sheets to track inventory and client preferences, ensuring smooth operations.
- Maintained brand image and professionalism by upholding the salon’s standards in client interactions, workspace organization, and team collaboration.
- Represented the salon positively by ensuring a clean, welcoming environment and adhering to brand guidelines in all communications.
Receptionist | Uncle’s Classic Barber Shop
Nashville, TN | October 2015 – March 2016
- Provided a welcoming environment for clients, a skill essential for creating positive first impressions with prospective tenants.
- Managed scheduling and transactions, highlighting administrative and customer service abilities.
- Supported day-to-day operations, including answering phones, organizing inventory, and resolving customer inquiries, demonstrating multitasking and problem-solving skills.
- Created promotional flyers and social media posts to attract new clients.
- Handled cash transactions and maintained financial records, gaining experience in bookkeeping.