Zoe Izquierdo
TX
Summary
Dynamic and results-oriented professional with a proven track record at SSA, where I spearheaded a successful marketing campaign and consistently exceeded sales targets. Skilled in business strategies and oral communication, I excel in enhancing customer satisfaction and engagement. My adaptability and problem-solving abilities contribute to effective team building and operational excellence.
Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Qualified with solid background in supporting project teams and ensuring efficient operations. Successfully contributed to process improvements and maintained high standards in client communication. Demonstrated ability to manage multiple tasks while displaying strong problem-solving and organizational skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
El Paso Zoo Associate
SSA
02.2021 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Spearheaded successful marketing campaign, creatively utilizing social media platforms.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
Bachelor of Science - Biomedical Sciences
The University of Texas At El Paso
El Paso, TX01-2028
High School Diploma -
El Paso High School
El Paso, TX06-2024
Skills
- Oral communication
- Sales expertise
- Service assistance
- Business strategies
- Microsoft applications proficiency
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Team building
- Professionalism
- Adaptability
- Telephone Etiquette
Certification
- CPR/AED Certification
- Microsoft Office Specialist (MOS) Certification
- Texas Driver's License
- ServSafe Food Handler's Certification
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
El Paso Zoo Associate
SSA
02.2021 - Current
Bachelor of Science - Biomedical Sciences
The University of Texas At El Paso
High School Diploma -
El Paso High School
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