Summary
Overview
Work History
Education
Skills
LANGUAGES
Awards
Timeline
Generic

Zoe Jackson

Fort Collins,CO

Summary

Healthcare professional with proven track record in patient care and support. Consistently contributes to team success and patient satisfaction by maintaining high standards and adapting to dynamic situations. Known for excellent bedside manner and ability to manage multiple tasks efficiently.

Overview

3
3
years of professional experience

Work History

Patient Care Assistant

UCHealth Poudre Valley Hospital
12.2022 - Current
  • Assisted nursing staff in delivering high-quality patient care and maintaining comfort levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
  • Monitored vital signs, documenting changes and reporting concerns promptly to healthcare providers.
  • Trained new staff on hospital policies, procedures, and best practices in patient care support.
  • Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.

Hostess

Outback Steakhouse
07.2022 - 08.2022
  • Greeted and seated guests, ensuring pleasant dining experiences and efficient table turnover.
  • Managed reservation system to optimize seating arrangements during peak hours.
  • Collaborated with servers to communicate guest preferences and special requests effectively.
  • Maintained cleanliness and organization of front-of-house areas to enhance guest satisfaction.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Resolved guest inquiries and concerns promptly, contributing to a positive dining atmosphere.
  • Assisted in training new host staff on company procedures and customer service standards.

Education

Certified Nursing Assistant -

Pikes Peak State College
Colorado Springs, CO
05.2022

Skills

  • BLS/ CPR Certified
  • Vital signs documentation
  • Blood glucose testing
  • Catheter care
  • Foley catheter removal
  • Specimen collection
  • Organizational standards
  • ADL support

LANGUAGES

English

Awards

Inspire Award, April 2022 - recognizes individuals who have overcome significant challenges or demonstrated exceptional dedication and serve as role models, inspiring others.

Timeline

Patient Care Assistant

UCHealth Poudre Valley Hospital
12.2022 - Current

Hostess

Outback Steakhouse
07.2022 - 08.2022

Certified Nursing Assistant -

Pikes Peak State College

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