Zoe James
Lake Jackson,TX
Summary
Motivated and detail-oriented professional seeking to assist teams in achieving project goals under pressure. Adaptable team member ready to tackle unexpected tasks with a positive attitude and untiting drive. Willing to contribute hard work to ensure all responsibilities are completed with precision.
Overview
11
11
years of professional experience
Work History
Material Handler
PSC
Clute, TX
06.2025 - Current
- Operated forklift to transport materials efficiently within warehouse.
- Loaded and unloaded shipments, ensuring accurate inventory control and organization.
- Conducted quality checks on incoming and outgoing materials to maintain standards.
- Assisted in maintaining a clean and safe work environment, adhering to safety protocols.
- Taking inventory.
Stocker
Ross Dress for Less
Lake Jackson, TX
01.2024 - 01.2025
- Coordinated daily backstock and merchandise stocking activities, prioritizing timely execution and adherence to loss prevention standards.
Customer Service Rep
H-E-B
Lake Jackson, TX
01.2015 - 2025
- Completed certification as a cake decorator at a prestigious, owner-operated cake school.
- While I have been employed with the company for 10 years, A very large chunk of my growth and skill development has came from my time in the bakery.
- Closing/cleaning along with opening of the bakery while practicing OSHA safety guidelines.
- Taking inventory of product after fiscal period, while using computerized systems and handheld scanners along with stocking and rotating product on floor and in freezer to maintain FIFO and food safety guidelines, ensuring customer satisfaction.
- Handling comprehensive orders over phone or in person while maintaining customer satisfaction
- Achieved effective cross-training in general merchandise roles. Enhanced warehouse efficiency by stocking and rotation processes. food safety and quality handling. Improved inventory accuracy through effective use of computerized systems. High-quality production output through group line work. Provided exceptional customer service while processing transactions as cashier. Improved checkout efficiency through effective bagging practices. Enhanced customer satisfaction through organized cart wrangler.
Education
Office Management -
Brazosport College
Clute, TX05-2026
High School -
Brazoswood High School
Clute, TX06-2016
Skills
- Detail oriented
- Proficient in use of computer/technology
- Microsoft Office, Microsoft Word, Microsoft Excel literate
- First aid, CPR trained
- Cake Decorating certified
- Forklift certified
- Drum handler
- Quality Control
- Customer service
- Medical terminology
- Works fantastic under pressure
Awards
10 year certificate with HEB
Timeline
Material Handler
PSC
06.2025 - Current
Stocker
Ross Dress for Less
01.2024 - 01.2025
Customer Service Rep
H-E-B
01.2015 - 2025
Office Management -
Brazosport College
High School -
Brazoswood High School