Dynamic individual with a background in customer-facing roles. Skilled in conflict resolution and family engagement, with a proven ability to manage time effectively in fast-paced environments. Ready to leverage these strengths to improve customer satisfaction and team collaboration.
Work History
Swim Instructor
4 Years 6 Months
Max Aquatics | 02.2022 - 08.2026
Oversaw Max Aquatics' social media channels to connect with the community and promote swim programs.
Developed and implemented engaging swim lesson plans for various skill levels.
Worked with ages 3-15 and children with disabilities.
Assessed swimmers' progress and provided constructive feedback to enhance performance.
Led group swimming sessions, fostering teamwork and promoting water safety awareness.
Collaborated with parents to address concerns and improve the swimmer experience.
Hostess/Server
11 Months
Riverside Golf Club | 09.2025 - Current
Welcomed and seated guests, ensuring prompt and friendly service.
Provided menu recommendations and answered customer inquiries with knowledge of offerings.
Assisted in maintaining cleanliness and organization of dining areas, enhancing the guest experience.
Collaborated with kitchen staff to ensure timely food delivery and accurate orders.
Ensured member satisfaction in a fast-paced, high-demand setting.
Lifeguard
2 Years 3 Months
Riverside Golf Club | 05.2024 - Current
Monitored pool and snack shop areas to ensure safety and compliance with club regulations.
Administered first aid and CPR during emergencies.
Opened and closed the facility, cleaning bathrooms, organizing the pool deck, and managing chemicals
Maintained cleanliness and organization of pool facilities and surrounding areas.
Education
Bachelor of Arts - Psychology
University of Iowa | Iowa City, IA | 05-2030
Pre-Occupational Therapy Track
High School Diploma
Riverside Brookfield High School | Riverside, IL | 05-2026
Riverside Golf Club Foundation Scholarship Recipient