Zoe Jessup
15004 Wilkinson Rd Dewitt,VA
Summary
Versatile and dynamic, with a proven track record at Glitter & Lace Formal, I excel in client relationship building and store maintenance. Demonstrated leadership in fostering team cooperation and supporting staff, I significantly enhance customer satisfaction and loyalty. Skilled in decision-making and appointment scheduling, I consistently contribute to positive outcomes and workplace efficiency.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Stylist Sales Associate
Glitter & Lace Formal
- Connected and engaged with customers to understand styling needs.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
- Assisted clients in selecting outfits for special events, ensuring they looked and felt their best.
- Handled returns and exchanges professionally while adhering to company policies, ensuring customer satisfaction remained high.
Mental Health Technician
Chippenham Tuckers
Midlothian, VA
09.2024 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Front Desk Receptionist
Greenburg and Associates
Colonial Heights, VA
03.2025 - 07.2025
- Managed front desk operations, ensuring punctual and courteous service for all visitors.
- Scheduled appointments and maintained calendars, optimizing staff availability and client satisfaction.
- Answered phone inquiries promptly, providing accurate information and directing calls appropriately.
- Processed incoming mail and packages, coordinating distribution to relevant departments efficiently.
Sales Associate
Dances Sporting Goods
Colonial Heights, VA
08.2023 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Teacher Assistant
Life Christian Academy
Chesterfield, VA
06.2022 - 02.2023
- Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
- Fostered a positive learning environment by modeling enthusiasm, empathy, and respect for all members of the school community.
- Collaborated with fellow educators to share best practices, resources, and ideas for continuous improvement in teaching methodologies.
Education
Associates - Paramedic
Brightpoint Community College
Chesterfield, VAAdvance Diploma -
Dinwiddie High School
Dinwiddie, VA06.2022
Skills
- Store maintenance
- Client relationship building
- Appointment scheduling
- Team cooperation
- Decision-making
- Team leadership
- Staff support
Affiliations
I am affiliated with Dinwiddie Fire and Ems
Certification
I am BLS CPR certified
Timeline
Front Desk Receptionist
Greenburg and Associates
03.2025 - 07.2025
Mental Health Technician
Chippenham Tuckers
09.2024 - Current
Sales Associate
Dances Sporting Goods
08.2023 - 09.2024
Teacher Assistant
Life Christian Academy
06.2022 - 02.2023
Stylist Sales Associate
Glitter & Lace Formal
Associates - Paramedic
Brightpoint Community College
Advance Diploma -
Dinwiddie High School