Zoe Kiona Amani Wilson
Houston,TX
Summary
Motivated college student with experience in customer service, food service, and equipment maintenance. Skilled in cash handling, multitasking, and creating positive customer experiences. Seeking a position where I can use my strong communication skills, reliability, and problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress/Cashier
Bistro 1876
08.2024 - 05.2025
- Delivered exceptional service in a fast paced dining environment
- Processed customer orders and managed cash/card payments
- Maintained cleanliness and readiness of service areas
- Collaborated with team members for efficient workflow
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
Barista
Jazzman’s Bakers & Café
08.2024 - 05.2025
- Prepared hot and cold beverages including espresso drinks
- Provided excellent customer service and support
- Maintained café cleanliness and stocked supplies
- Worked with team to meet daily sales goal
- Monitored inventory levels, restocked supplies, and placed orders to avoid shortages.
- Collaborated with team members to create a welcoming atmosphere for customers.
Attendant
The Lab Batting Cages
10.2022 - 07.2024
- Provided friendly and efficient customer service
- Handled cash transactions and balanced register
- Monitored and restocked supplies
- Monitored facility operations to maintain a welcoming environment for visitors.
- Trained new staff on equipment handling and customer service standards.
Education
High School -
Northbrook Senior High School
Houston, Texas05.2024
M.D. - Biology
Houston Community College
Houston, TX05-2028
Skills
- CPR Certified
- Equipment Maintenance
- Cash Handling
- Enforcing Safety Protocols
- Inventory Management
- Project Management Tools
- Problem Solving
- Customer service
- Strong multitasking
- Attention to detail
- Cash handling
- Complex Problem-solving
- Reliability and punctuality
- Handling complaints
Accomplishments
- Recognized for excellent customer service by management
- Consistently selected to train new employees
- Maintained perfect attendance during peak seasons
Certification
CPR Certification
LANGUAGES
English
Timeline
Waitress/Cashier
Bistro 1876
08.2024 - 05.2025
Barista
Jazzman’s Bakers & Café
08.2024 - 05.2025
Attendant
The Lab Batting Cages
10.2022 - 07.2024
High School -
Northbrook Senior High School
M.D. - Biology
Houston Community College