Zoe Klopfenstein
Worcester,MA
Summary
Dynamic and results-oriented professional in many printing techniques, enhancing efficiency in garment production with specialized digital tools. Skilled in managing high-volume call center operations and providing exceptional customer service in retail. Demonstrates strong multitasking abilities and leadership as a key holder, with expertise in fast-paced environments and direct customer engagement.
Overview
13
13
years of professional experience
Work History
Production Worker
One Off Apparel
12.2021 - 12.2023
- Managed printing press for garment label production.
- Operated heat press for direct-to-film applications.
- Executed specialized techniques using Digital Factory tools to enhance efficiency in direct-to-garment printing processes.
- Operated laser equipment to engrave designs on leather patches.
Fundraiser
Integral Resources Inc.
10.2016 - 02.2018
- Utilized auto dialer technology in call center environment.
- Initiated fundraising phone calls to support nonprofit and political causes.
Server Assistant
Olive Garden
09.2014 - 04.2016
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
Retail Keyholder
Green Path Garden Supply
05.2011 - 09.2014
- Managed store opening and closing procedures as key holder.
- Facilitated customer guidance on cultivation technique for indoor and outdoor gardening.
Education
Associate Degree - Liberal Arts
Quinsigamond Community College
Worcester, MA12.2011
Skills
Experience in fast paced factory environment
Call center experience
Serving experience
Key holder
Timeline
Production Worker
One Off Apparel
12.2021 - 12.2023
Fundraiser
Integral Resources Inc.
10.2016 - 02.2018
Server Assistant
Olive Garden
09.2014 - 04.2016
Retail Keyholder
Green Path Garden Supply
05.2011 - 09.2014
Associate Degree - Liberal Arts
Quinsigamond Community College
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