EDILSA GUTIERREZ
3158 Saltern Way, Sparks
Summary
Dedicated to delivering exceptional customer satisfaction and enhancing the overall customer experience. Strong interpersonal skills to contribute to a company's success. Focus on building positive relationships and effectively addressing customer needs. Strive to exceed expectations and drive business growth. Seeking an opportunity to apply expertise in customer service and passion for fostering positive interactions. Committed to making a valuable impact on the goals of the organization.
Overview
7
7
years of professional experience
Work History
Production Worker
Pacific Cheese
02.2023 - Current
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Embroidery Machine Operator
ARAMARK UNIFORM & CAREER APPA
05.2022 - 01.2023
- Analyzing and understanding project specifications and clients' needs before starting each embroidery project
- Selecting the thread, fabric, hoops, and designs appropriate to each project
- Setting up machines and supervising the embroidery process
- Carefully reading instructional manuals to ensure smooth troubleshooting and repair processes
- Performing regular machine and inventory inspections and reporting any issues or reordering stock as required
- Providing suggestions regarding the design, placement, and fabric and thread selection
- Drawing guides or pinning tissue paper patterns onto fabric
- Providing training and guidance to new staff
- Keeping track of work orders and updating records
- Communicating with clients and ensuring that all orders are sent out in a timely manner
Floor Installer
FLOORING SOLUTIONS OF RENO INC.
11.2022 - 12.2022
- Meeting with clients and inspecting sites to determine the most appropriate flooring solutions
- Advising clients about foreseeable costs before installation begins
- Removing existing flooring and discarding of this material, if applicable
- Clearing the work surface from dust, debris, and obstructions
- Preparing the work surface by applying adhesive, grouting, or other appropriate materials
- Laying wood, carpeting, tiles, concrete, and other types of flooring
- Ensuring that the flooring materials are well-positioned, secure, and clean
- Completing the installation by applying appropriate finishes
- Educating clients about suitable care for their floors
- Following safe procedures and encouraging clients to do the same, where applicable
Flooring Installer
ERGS Properties
08.2020 - 02.2022
- Flooring installers and tile and stone setters lay and finish carpet, wood, vinyl, tile, and other materials
Travel agent & assistant manager
Travel Agency Mexico
09.2017 - 07.2020
- Planned and sold transportation and accommodations for customers
- Determined destination, modes of transportation, travel dates, costs, and accommodations required
- Also described, planned, and arrange itineraries and sell tour packages
- Assisted in resolving clients' travel problems
Education
Vocational School Certificate - Tourism
University State of Mexico
Sparks, NVSkills
- Detailed-oriented individual with comprehensive experience Skilled with assisting in sensitive situations and keen to support a company with organization, diplomacy, and communication
- Efficient Packing Techniques
- Workplace Sanitation
- Proficient in PPE Utilization
- Fast-paced environment
- Strong work ethic
- Quality Control in Manufacturing
Timeline
Production Worker
Pacific Cheese
02.2023 - Current
Floor Installer
FLOORING SOLUTIONS OF RENO INC.
11.2022 - 12.2022
Embroidery Machine Operator
ARAMARK UNIFORM & CAREER APPA
05.2022 - 01.2023
Flooring Installer
ERGS Properties
08.2020 - 02.2022
Travel agent & assistant manager
Travel Agency Mexico
09.2017 - 07.2020
Vocational School Certificate - Tourism
University State of Mexico
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