Angel Zuniga
Dayton,NV
Summary
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.
Overview
4
4
years of professional experience
Work History
Unemployment Representative II
State Of Nevada DETR
03.2023 - Current
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
General Merchandiser
Target
04.2022 - 02.2023
- Receiving new merchandise and stocking shelves on the sales floor
- Restocking and neatly repacking unsold items onto shelves
- Preparing merchandise for purchase by entering items into store inventory and applying sales tags
- Assembling product displays, dressing mannequins and arranging merchandise in store front windows
- Performing other duties, such as attending the cash register, returns and exchanges or stock take, as assigned
- Promoting products and store loyalty programs during customer interactions.
- Maintaining an organized and clean sales floor.
- Designed product displays to attract customers and increase sales.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
Picker Packer
Amazon
11.2020 - 12.2021
- Ensuring work areas are kept clean, neat and well-organized
- Packing incoming stock away, taking inventory and reporting shortages
- Keeping records of incoming and outgoing shipments
- Picking orders as requested by management
- Sealing and tagging containers, confirming accuracy of orders and signing pick tickets to confirm
- Ensuring correct shipping information is attached and moving completed orders to shipping area
- Printed labels, packaged boxes, and loaded into outbound containers.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Loading and unloading trucks by using totes, jacks and forklifts.
- Complying with OSHA and other safety regulations
- Assisting in maintaining security of warehouse.
Education
High school diploma -
Perris Lake High School
Perris06.2020
Skills
- Detailed-oriented individual with comprehensive experience Skilled with assisting in sensitive situations and keen to support a company with organization, diplomacy, and communication
- Customer Relations
- Customer Support
- Client Relationship Building
- Sales expertise
Languages
Spanish
Professional Working
Timeline
Unemployment Representative II
State Of Nevada DETR
03.2023 - Current
General Merchandiser
Target
04.2022 - 02.2023
Picker Packer
Amazon
11.2020 - 12.2021
High school diploma -
Perris Lake High School
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