Zoe Kuykendall
Lavon,TX
Summary
Experienced with administrative tasks and maintaining organized office environment. Utilizes effective communication and asks appropriate questions when a situation is unclear. Offers keen attention to detail to manage tedious tasks.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Glazer Financial Network
08.2022 - Current
- Answer and direct phone calls with effective communication and to the appropriate personnel.
- Manage scheduling and coordinating meetings for financial advisors.
- Processing client documentation, ensuring information is organized efficiently.
- Streamlined office procedures, improving workflow efficiency and enhancing overall team productivity.
- Maintained accurate records using CRM software, facilitating timely access to client information for team members.
- Securely receive and deliver confidential tax documents and following up on signature processes.
- Coordinating a census and inputting information into a spreadsheet ensuring all data is correctly accounted for.
Lead Packer
Mel's Services
06.2021 - 08.2022
- Oversee the initial walkthrough of a clients home.
- Plan and execute the organization of all items that are planned to be packed and moved to a new location.
- Supervised packing and unpacking operations, ensuring compliance with safety standards and operational efficiency.
- Trained and mentored junior packers, enhancing team performance and skill development.
- Communicated with all staff to ensure jobs run on schedule and on budget.
- Monitored inventory levels, coordinating with procurement to ensure timely stock replenishment.
Backup Lead File Clerk
Kroger
11.2018 - 05.2021
- Organized groceries using strategic bagging methods, reducing wait times during peak hours for increased efficiency.
- Collected carts from parking lot to designated areas.
- Face all merchandise to maintain an organized and pleasant environment.
- Swift checkout process for increased efficiency and reduced waiting times.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Supervised all front end employees, ensuring team members worked effectively and received breaks.
- Balanced cash registers accurately at the end of each shift, minimizing errors.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Change product tags and advertisements by regularly reviewing and updating tags according to new information.
- Collaborated with team members to maintain tagging practices across all products.
Education
Wylie East High School
Wylie, TX05-2020
Skills
- Customer service
- Attentive
- Organized
- Data Entry
Timeline
Administrative Assistant
Glazer Financial Network
08.2022 - Current
Lead Packer
Mel's Services
06.2021 - 08.2022
Backup Lead File Clerk
Kroger
11.2018 - 05.2021
Wylie East High School
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