Abigail John
Lavon,TX
Summary
Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.
Overview
4
4
years of professional experience
Work History
Recreation Operations Associate
Wylie Recreation Center
05.2023 - Current
- Provided exceptional guest service in a fast-paced environment, managing daily operations, transactions, and event coordination with professionalism and efficiency. Ensured a safe, organized space by promptly addressing customer needs and resolving issues with a service-first approach. Demonstrated strong multitasking, problem-solving, and communication skills.
Municipal Operations Intern
City of Allen
05.2025 - 08.2025
- Completed a rotational internship with the City of Allen, gaining exposure to key departments including Finance, Economic Development, and Urban Planning. Developed a broad understanding of municipal operations, data analysis, and cross-departmental collaboration.
Team Member
Chick-Fil-A, North Rockwall
07.2021 - 02.2022
- Delivered high-quality customer service by efficiently processing orders, handling transactions, and resolving concerns using POS systems in a fast-paced environment. Collaborated effectively with team members and ensured timely, friendly food delivery while maintaining accuracy and professionalism.
Education
BAAS - Business Administration & Finance
University of North Texas
05.2027
Associate of Science - Business Administration
Collin College
05.2025
Skills
- Strong organizational and time management skills, ensuring efficient task execution and meeting deadlines
- Excellent communication and customer service skills, with the ability to build relationships and resolve issues
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint); quick to learn financial software and tools
- Highly adaptable and dependable in fast-paced environments, consistently maintaining focus on service quality
- Ability to analyze data, solve problems, and collaborate with teams to achieve objectives
Timeline
Municipal Operations Intern
City of Allen
05.2025 - 08.2025
Recreation Operations Associate
Wylie Recreation Center
05.2023 - Current
Team Member
Chick-Fil-A, North Rockwall
07.2021 - 02.2022
Associate of Science - Business Administration
Collin College
BAAS - Business Administration & Finance
University of North Texas