Zoe Landwehr
Appleton,WI
Summary
Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PET SITTER
Chewie Boots
Appleton, WI
02.2025 - Current
- Provided attentive pet care services, including dog walking and pet sitting, to support animal well-being. Managed feeding schedules, medications, and exercise routines for various animals.
CUSTOMER SERVICE REPRESENTATIVE (SEASONAL)
VF Corporation
Appleton, WI
10.2021 - 12.2021
- Assisted customers with inquiries through email and live chat, addressing billing issues and order concerns in a courteous manner. Handled customer complaints by utilizing effective communication and problem-solving skills. Processed orders, returns, and exchanges promptly to improve customer satisfaction.
SANDWICH ARTIST/DELIVERY DRIVER
Honey Baked Ham Co. LLC
Appleton, WI
06.2021 - 09.2021
- Assisted in preparing food items and delivering them on time to support customer satisfaction. Helped craft sandwiches using fresh ingredients and proper techniques. Maintained cleanliness and organization of workstations to comply with food safety standards.
CONSUMER CARE REPRESENTATIVE
Alta Resources
Neenah, WI
07.2018 - 07.2019
- Assisted customers by addressing product inquiries and resolving issues in a timely manner. Supported effective communication to resolve customer inquiries and issues. Maintained accurate records of customer interactions using CRM systems.
Education
High School Diploma - undefined
Appleton East High School
No Degree - General Studies
Fox Valley Technical College
Appleton, WISkills
- Delivery Driver Expertise
- Microsoft Office
- Communication
- Customer Service
- Live Chat Support
- Honest and trustworthy
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Adaptability and dependability
- Client communication
- Clean background check
- Medication administration
- Verbal and written communication
Certification
Driver’s License
LANGUAGES
English (Native).
Timeline
PET SITTER
Chewie Boots
02.2025 - Current
CUSTOMER SERVICE REPRESENTATIVE (SEASONAL)
VF Corporation
10.2021 - 12.2021
SANDWICH ARTIST/DELIVERY DRIVER
Honey Baked Ham Co. LLC
06.2021 - 09.2021
CONSUMER CARE REPRESENTATIVE
Alta Resources
07.2018 - 07.2019
High School Diploma - undefined
Appleton East High School
No Degree - General Studies
Fox Valley Technical College