Summary
Overview
Work History
Education
Skills
volunteering
Timeline
Generic

Zoe Mader

Radford,VA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Team Member

Chic-Fil-A
07.2021 - Current
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.

Shift Manager

Tropical Smoothie Cafe
05.2022 - 03.2023
  • Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
  • Optimized labor costs by analyzing historical trends and adjusting staffing levels according to anticipated business volumes.
  • Successfully maintained strict adherence to food safety guidelines as per local regulations, ensuring consistent delivery of high-quality products at all times.
  • Monitored employee performance through regular check-ins and informal conversations, proactively addressing concerns early on to maintain productivity levels.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Oversaw loading and unloading of packages in warehouse.

Tumbling Coach

Head Over Heels Gymnastics
06.2020 - 07.2021
  • Enhanced athlete performance by developing individualized tumbling training programs.
  • Created a safe and inclusive environment for athletes to learn and grow, fostering positive attitudes towards tumbling.
  • Provided constructive feedback to athletes after each practice session, enabling continuous improvement in their skills.
  • Developed strong relationships with parents and guardians to ensure open lines of communication regarding athlete progress.
  • Coached athletes through challenging mental barriers by instilling confidence and self-belief in their abilities, leading to improved performance outcomes under pressure situations.
  • Acted as a positive role model for athletes by demonstrating core values such as discipline, perseverance, and sportsmanship both in and out of the gym environment.

Education

Bachelor of Science - Nursing

Radford University
Radford, VA
05.2027

High School Diploma -

Stuarts Draft High School
Stuarts Draft, VA
05.2023

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Critical thinking
  • Effective communication
  • Organizational skills
  • Time management
  • Multitasking
  • Punctual and Reliable
  • CPR Certification

volunteering

Teaching assistant for exceptional learners & elementary students

Hope's Legacy Equine Rescue, Inc 

Augusta County Sheriff's Office

Timeline

Shift Manager

Tropical Smoothie Cafe
05.2022 - 03.2023

Team Member

Chic-Fil-A
07.2021 - Current

Tumbling Coach

Head Over Heels Gymnastics
06.2020 - 07.2021

Bachelor of Science - Nursing

Radford University

High School Diploma -

Stuarts Draft High School

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Zoe Mader