Zoe Melvin
Tempe,AZ
Summary
Proactive Desk Assistant known for reliability and sharp attention to detail. Highly knowledgeable in office equipment use and possessing stellar customer service skills. Dynamic and innovative professional with experience at Arizona State University and Milano Designs, adept in Photoshop and excelling in customer service. Demonstrated ability to manage complex schedules and maintain meticulous records. Proven track record of enhancing workflow efficiency and implementing design solutions that meet client needs.
Overview
3
3
years of professional experience
Work History
Desk Assistant
Arizona State University
01.2022 - Current
- Prepped Appointments for Academic Advisors
- Talked to students to help them make appointments, speak to advisors, and answer questions
- Kept track of the advisor's calendars-outlook.
- Greeted guests in with friendliness and professionalism.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Managed incoming calls and directed them to appropriate departments for timely resolutions.
Interior Design Intern
Milano Designs
05.2021 - 08.2021
- Responsible for various aspects of the design business
- Designing floor plans for clients
- Took care of ordering supplies for job sites, such as paints, curtains, furniture, etc
- Engaged in social listening to identify clients' needs.
- Participated in client meetings, taking detailed notes and providing valuable input on design solutions as needed.
- Collaborated with vendors and suppliers to source materials, meeting budget requirements and maintaining project timelines.
- Drafted floor plans, elevations, and sections using AutoCAD software for accurate representation of spatial layouts.
- Specified and selected furniture, fixtures and lighting conditions to achieve desired effects.
Education
Bachelor of Science - Business Sustainability
W.P Carey School of Business
Tempe, AZ12-2025
High School Diploma -
Higley High School
Gilbert, AZ05.2021
Skills
- Advanced Excel
- Outlook
- Mac
- Photoshop
- Maintaining records
- Strong Organization
- Spreadsheet Management
- Scheduling appointments
- Fast Learner
- Meeting Scheduling
- Reception duties
- Positive and professional
- Sales Support
- Proofreading
- Document Management
- Information Management
- Calendar Management
Websites
Affiliations
- Alpha Delta Pi Sorority
- Ronald McDonald House Charities
Timeline
Desk Assistant
Arizona State University
01.2022 - Current
Interior Design Intern
Milano Designs
05.2021 - 08.2021
Bachelor of Science - Business Sustainability
W.P Carey School of Business
High School Diploma -
Higley High School
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