Zoe Osterberg
Belle Chasse,LA
Summary
Dynamic Personal Trainer and skilled Medical Assistant/Insurance Verification Specialist with a proven track record at Anytime Fitness and Russo Chiropractic Clinic. Expert in exercise program design and motivational coaching, consistently exceeding performance expectations. Demonstrated ability to foster trust and achieve fitness and health goals, enhancing client satisfaction and loyalty. Certified Personal Trainer offer three years of experience guiding diverse clients to successfully achieve health and wellness goals. Results-oriented and adaptable with passion for designing training and nutrition plans to maximize performance, improve endurance and increase overall wellbeing. Strategic thinker with exceptional health and wellness expertise.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Personal Trainer
Anytime Fitness
05.2023 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Designed specific workout systems for individual clients based on performance ability.
- Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
Bartender/Acting Manager
Vinnies Sports Bar And Grill
09.2014 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Improved marketing to attract new customers and promote business.
Medical Assistant/Insurance Verification Specialist
Russo Chiropractic Clinic
07.2020 - 11.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Demonstrated a high level of professionalism and attention to detail in all aspects of insurance verification specialist role, consistently exceeding performance expectations.
Education
High School Diploma -
Belle Chasse High School
Belle Chasse, LA05.2014
Skills
- Passion for fitness
- Strength training
- Exercise program design
- Motivational Coaching
- Flexibility and Mobility
Certification
- CPT - Certified Personal Trainer
Timeline
Personal Trainer
Anytime Fitness
05.2023 - Current
Medical Assistant/Insurance Verification Specialist
Russo Chiropractic Clinic
07.2020 - 11.2020
Bartender/Acting Manager
Vinnies Sports Bar And Grill
09.2014 - Current
High School Diploma -
Belle Chasse High School
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