Zoe Owen
Chandler,AZ
Summary
Results-driven Talent Coordinator with expertise in managing recruitment processes and enhancing employee engagement. Proficient in applicant tracking systems, interview scheduling, and onboarding processes. Strong background in fostering collaboration within cross-functional teams and delivering outcomes in dynamic environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Talent Coordinator
Chick-fil-a
08.2024 - Current
- Enhanced employee retention through effective exit interviews and feedback strategies.
- Conducted candidate assessments for alignment with company culture and values.
- Provided strategic insights as an internal consultant on human capital matters.
- Streamlined HR technology to improve talent management practices across the organization.
- Managed payroll processing for over 100 employees, ensuring regulatory compliance.
Lifeguard
Sky Ranch Christian Camps
05.2024 - 08.2024
- Ensured pool safety by scheduling lifeguards for optimal coverage during operations.
- Enhanced staff performance through regular training and skill assessment sessions.
- Fostered teamwork among staff, resulting in improved morale and job performance.
- Administered first aid to stabilize injured swimmers until professional assistance arrived.
- Conducted routine evaluations to maintain high safety standards and operational efficiency.
FOH Team Member
Chick-fil-A
08.2020 - 05.2024
- Enhanced customer experiences by training staff in front-of-house procedures.
- Maintained a clean, organized work area for safety and sanitation compliance.
- Created a welcoming environment through warm greetings for each guest.
- Addressed customer inquiries, recommended items, and accurately recorded orders.
Intern
Makanalani Kids Camp
09.2022 - 03.2023
- Reduced workload for staff, allowing focus on higher-priority assignments.
- Enhanced farm efficiency by maintaining equipment, tools, and facilities consistently.
- Collaborated on habitat restoration projects, deepening understanding of local ecosystems.
- Led children safely through various camp activities, ensuring enjoyable experiences.
Manager
Jojo's Save Ice
09.2022 - 03.2023
- Ensured efficient workflow by overseeing daily operations and safety compliance.
- Optimized staff allocation by developing schedules for peak service times.
- Enhanced stock accuracy and reduced waste through an effective inventory management system.
- Trained new employees in operational procedures and customer service standards.
- Identified training needs and process improvements by monitoring performance metrics.
Education
High School Diploma -
Washington High School
Phoenix, AZ05-2022
Skills
- HR policies and procedures
- Organizational development
- Recruitment strategies
- Onboarding programs
- Retention strategies
- Employee Engagement
- Customer Relationship Management
- Effective Team Leadership
- Friendly customer service
Certification
Arizona Food Handlers
Timeline
Talent Coordinator
Chick-fil-a
08.2024 - Current
Lifeguard
Sky Ranch Christian Camps
05.2024 - 08.2024
Intern
Makanalani Kids Camp
09.2022 - 03.2023
Manager
Jojo's Save Ice
09.2022 - 03.2023
FOH Team Member
Chick-fil-A
08.2020 - 05.2024
High School Diploma -
Washington High School