Zoe Plyler
Lakeland,FL
Summary
Adept at multitasking and guest engagement, I excelled at Halls Chophouse - Columbia by enhancing dining experiences through exceptional customer service and hospitality expertise. Leveraging strong work ethic and sales acumen, I consistently exceeded customer expectations, contributing to repeat business and positive referrals across various roles. Skilled in sales and fine dining, my career is marked by a commitment to excellence and results.
Overview
6
6
years of professional experience
Work History
Server
Halls Chophouse - Columbia
08.2021 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Real Estate Agent
Exit Real Estate Solutions
01.2023 - 05.2024
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Juicerista
Clean Juice
08.2019 - 03.2020
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Adhered to standard operating procedures in line with company policies to maintain consistency across all products offered.
- Participated in ongoing training sessions to stay updated on industry trends and best practices for juicing techniques.
- Monitored inventory levels closely to ensure adequate stock was available at all times while minimizing spoilage of perishable items.
- Handled high-pressure situations during peak hours with excellent time management skills.
Children’s Counselor
Palmetto Athletic Center
11.2018 - 01.2020
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Implemented rules and regulations to enforce discipline and compliance.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Front Desk Receptionist
Brickhouse Gym
04.2018 - 08.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
High School Diploma -
River Bluff High School
Lexington, SC06.2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Menu Memorization
- High-volume dining
- Sales expertise
- Allergy awareness
- Tableside Etiquette
Timeline
Real Estate Agent
Exit Real Estate Solutions
01.2023 - 05.2024
Server
Halls Chophouse - Columbia
08.2021 - 07.2024
Juicerista
Clean Juice
08.2019 - 03.2020
Children’s Counselor
Palmetto Athletic Center
11.2018 - 01.2020
Front Desk Receptionist
Brickhouse Gym
04.2018 - 08.2018
High School Diploma -
River Bluff High School
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