Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zoe Rakosky

Fortville,IN

Summary

Dynamic leader with proven expertise in team management and workplace safety, honed at McDonald's and SkyZone Entertainment. Excelled in employee motivation and customer service, significantly enhancing team performance and operational efficiency. Skilled in onboarding new employees and fostering a collaborative environment. Demonstrates a strong commitment to continuous improvement and learning. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Department Manager

McDonald's
07.2022 - Current
  • Conducted regular performance evaluations for team members, providing constructive feedback for continuous improvement.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
  • Participated in storewide initiatives such as visual merchandising updates or special events planning, demonstrating cross-functional teamwork abilities.
  • Served as a key liaison between management and staff, facilitating open communication channels for better decision-making processes.
  • Oversaw daily operations within the department, ensuring tasks were completed accurately and on time.

Team Member

SkyZone Entertainment
10.2020 - 07.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked with all types of mechanical equipment.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Ensured compliance with health and safety regulations, conducting regular checks and staff training.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

Crew Member

McDonald's
02.2018 - 03.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Associate of Arts - Cosmetology

Aveda Fredric’s Institue of Indianapolis
Carmel, IN
10.2024

Skills

  • Workplace Safety
  • Team Management
  • Employee Motivation
  • Staff Management
  • Onboarding new employees
  • Customer Service
  • Teamwork and Collaboration
  • Willing to Learn
  • Time Management

Certification

  • Licensed Makeup Artist - 2023- Present

Timeline

Assistant Department Manager

McDonald's
07.2022 - Current

Team Member

SkyZone Entertainment
10.2020 - 07.2022

Crew Member

McDonald's
02.2018 - 03.2020

Associate of Arts - Cosmetology

Aveda Fredric’s Institue of Indianapolis

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Zoe Rakosky