Zoe Shurley
New Braunfels,TX
Summary
Skilled Veterinary Technician and Shift Lead with expertise in small animal medicine, surgery, and anesthesia within fast-paced environments. Manages treatment areas and controlled substances effectively while ensuring patient safety and team collaboration. Committed to upholding high medical standards and fostering professional development.
Overview
8
8
years of professional experience
Work History
Veterinary Technician
County Line Veterinary Clinic
New Braunfels, Texas
11.2024 - Current
- Promoted to Shift Lead after demonstrating strong clinical skills and leadership abilities.
- Oversaw daily operations of treatment area and medical staff, ensuring efficient workflow and enhancing patient safety.
- Acted as primary surgical technician to ensure smooth surgery flow and support anesthesia efforts.
- Prepared and maintained surgical instruments and equipment for procedures.
- Monitored vital signs and progress of animals in post-operative recovery, ensuring timely interventions and optimal recovery.
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Assisted with diagnosis and treatment of animal health problems by performing lab tests on specimens.
- Maintain and audit controlled drug logs in compliance with the state and federal regulations.
- Educated pet owners on proper care, nutrition, and preventive health measures to improve pet well-being.
- Supported veterinarians to drive quality care, advocate for pets and educate clients.
Veterinary Technician
Granbury Animal Clinic
Granbury, Texas
10.2022 - 11.2024
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Supported veterinarians during examinations and surgical procedures to ensure optimal patient care.
- Monitored animal patients' vital signs and reported changes to the medical team.
- Administered medications and vaccinations as prescribed by veterinarians.
- Collected samples for laboratory tests and processed them accurately.
- Maintained cleanliness of treatment areas, kennels, and equipment in the clinic.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Dispensed prescription medications upon request from veterinarians.
- Documented all treatments provided to animals, including medical histories and vaccination records, to maintain comprehensive patient files.
- Organized and verified records and consent forms to ensure compliance and facilitate efficient patient processing.
- Observed behavioral characteristics of animals in order to provide insight into possible illnesses or changes in behavior.
Veterinary Technician/Receptionist
Town & Country Animal Clinic
Granbury, Texas
05.2022 - 10.2022
- Administered medications and vaccines based on veterinarian guidelines.
- Obtained health history and information from clients to maintain accurate medical charts, facilitating effective treatment decisions.
- Managed inventory of medical supplies to ensure availability for daily operations, supporting uninterrupted veterinary care.
- Ordered necessary supplies such as medications and medical instruments to maintain operational readiness of the practice.
- Ensured proper sanitation of veterinary equipment, such as autoclaves and surgical tools, to support effective medical procedures.
- Prepared surgical instruments by scrubbing, counting, and packing them for autoclave sterilization, maintaining infection control protocols.
- Participated in educational seminars related to veterinary medicine topics in order to stay up-to-date on current trends and best practices.
Customer Service Representative
Zoot Pet Hospital + Luxury Boarding
Georgetown, TX
08.2019 - 05.2022
- Managed customer interactions via phone, email, and in-person to ensure effective communication and satisfaction.
- Resolved customer complaints promptly, delivering excellent service and enhancing customer satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided information about services, products, and pricing to clients.
- Handled billing processes and processed payments at front desk, ensuring accuracy and efficiency.
- Assisted clients with pet care inquiries and appointment scheduling.
- Supported veterinary staff by preparing patient files and managing records.
Kennel Technician
Zoot Pet Hospital + Luxury Boarding
Georgetown, TX
04.2018 - 08.2019
- Cleaned and sanitized animal enclosures daily to maintain a healthy environment.
- Fed and administered medication to pets per veterinarians' orders.
- Provided companionship and socialization for dogs and cats during playtime sessions.
- Implemented safety protocols for animal handling during grooming and boarding to ensure well-being.
- Maintained accurate animal care records, including feeding schedules and health notes, to support overall health monitoring.
- Executed disinfection protocols to ensure a hygienic environment, reducing risk of illness among animals.
- Responded to emergency situations in a timely manner while following safety protocols.
Education
Some College (No Degree) - Animal Science
Tarleton State University
Stephenville, Texas, TXSkills
- Anesthesia monitoring
- Emergency and preventive Care
- Patient recovery
- Veterinary pharmacology
- Laboratory Diagnostics (IDEXX, HESKA)
- Controlled Substance Management and Compliance
- Medical record management (Avimark)
- Client education
- Leadership and Team Oversight
- Client Education and Communication
- Anesthesia administration
Timeline
Veterinary Technician
County Line Veterinary Clinic
11.2024 - Current
Veterinary Technician
Granbury Animal Clinic
10.2022 - 11.2024
Veterinary Technician/Receptionist
Town & Country Animal Clinic
05.2022 - 10.2022
Customer Service Representative
Zoot Pet Hospital + Luxury Boarding
08.2019 - 05.2022
Kennel Technician
Zoot Pet Hospital + Luxury Boarding
04.2018 - 08.2019
Some College (No Degree) - Animal Science
Tarleton State University